Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kimberly Diaz Soto

Colorado Springs,CO

Summary

Dynamic and detail-oriented professional with experience at Amazon, excelling in fast-paced environments. Proven track record in customer service and teamwork, adept at problem-solving and cash handling. Recognized for maintaining quality control and achieving daily picking quotas while fostering a positive atmosphere. Committed to delivering exceptional results and enhancing operational efficiency.

Developed strong work ethic and organizational skills in high-volume warehouse environment. Skilled in managing inventory and ensuring accurate order fulfillment. Ready to transition into new field, leveraging experience in maintaining efficiency and precision.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Amazon Returns

Amazon
05.2024 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Inspected returned items for damage and accuracy, maintaining quality control standards.

Picker

Amazon
10.2022 - 06.2023
  • Operated hand-held scanners to accurately track inventory movement
  • Selected and packed customer orders with attention to detail
  • Maintained cleanliness and organization of work area to ensure safety standards
  • Collaborated with team members to streamline order fulfillment processes
  • Followed safety protocols to minimize risks during operational tasks
  • Worked fast to meet assigned daily picking quotas.

Cashier

AFFES
01.2022 - 07.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained accurate cash drawer, ensuring balanced transactions at end of shifts.
  • Handled returns and exchanges, resolving customer issues promptly.
  • Trained new cashiers in operational procedures and customer service techniques.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

Bachelor of Science - Cyber Security

Grand Canyon University
Phoenix, AZ
03-2029

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking Abilities
  • Cash handling

Languages

Spanish
Native or Bilingual

Timeline

Amazon Returns

Amazon
05.2024 - 10.2024

Picker

Amazon
10.2022 - 06.2023

Cashier

AFFES
01.2022 - 07.2022

Bachelor of Science - Cyber Security

Grand Canyon University