Kimberly Dick
2910 W San Rafael St, Tampa, FL 33629 (in Process Of Moving To Tampa)
Summary
Senior Web Content Manager with over 25 years of experience managing web content and driving digital engagement in higher education. Oversee a portfolio of 50+ university websites, specializing in WordPress, accessibility compliance (ADA/WCAG), UX-focused content strategy, and analytics-driven decision-making. Proven leader in cross-departmental web initiatives, stakeholder collaboration, and large-scale website redesigns that enhance usability, engagement, and institutional visibility.
Overview
27
27
years of professional experience
Work History
Senior Web Content Manager
Office of Research and Innovation, North Carolina State University
01.2013 - Current
- Maintain and update 50+ public-facing and intranet websites, ensuring content accuracy, clarity, relevance, and alignment with university brand standards.
- Lead planning, development, and redesign of ORI and research center websites, aligning projects with institutional priorities and user needs.
- Collaborate with stakeholders across departments to define project timelines, gather feedback, and deliver high-quality digital content.
- Conduct content audits and research university websites nationally to inform content strategy, improve site structure, and enhance user experience.
- Analyze user behavior and site performance using Google Analytics and Looker Studio to optimize site architecture, messaging, and engagement.
- Build and manage WordPress websites using HTML, CSS, and plugins to improve functionality, navigation, SEO, and accessibility.
- Ensure compliance with federal accessibility standards, including ADA Title II, and implement ongoing accessibility improvements.
- Serve as project lead for website builds and redesigns, coordinating developers, delegating tasks, and leading stakeholder meetings.
- Enhance user experience by integrating photos, videos, and optimized media across web pages.
- Train and support content editors in WordPress, promoting brand consistency and accessibility best practices.
- Support digital communications and marketing efforts for university events, workshops, and initiatives.
- Received the University Award for Excellence (2023) and the Pride of the Wolfpack Award (2022).
Webmaster
Sponsored Programs and Regulatory Compliance, North Carolina State University
Raleigh, NC
01.2007 - 01.2013
- Created, designed, and maintained SPARCS websites, ensuring ADA accessibility, usability, structural integrity, and compliance with university brand standards.
- Served as project lead, created, designed and built the Certificate in Research Administration Training website, coordinating stakeholders from all 16 UNC system universities.
- Developed and maintained websites using HTML, CSS, and Dreamweaver.
- Supported campus end users by providing technical guidance and troubleshooting technology issues.
- Communicated complex technical concepts to diverse audiences, promoting adoption of web and accessibility best practices.
Webmaster and Data Analyst
College of Humanities and Social Sciences, North Carolina State University
Raleigh, NC
01.1999 - 01.2007
- Designed, built, and maintained multiple college, department, and academic office websites, ensuring ADA accessibility and consistent branding.
- Developed reusable templates, standardized navigation, and streamlined content management across departmental sites.
- Advised faculty and students on web content strategy, usability, and online information delivery.
- Conducted data analysis and produced reports to support strategic decision-making for the CHASS Dean’s Office.
Education
Master of Science - Sociology, Concentration Criminal Justice
North Carolina State University
Raleigh, NC1994
Bachelor of Arts - Sociology, Concentration Criminal Justice
North Carolina State University
Raleigh, NC1994
Skills
Soft Skills: Project Management, Excellent Communication, Analytical Skills, Attention to Detail
Technical Tools: WordPress, HTML, CSS, Adobe Photoshop, Google Analytics, Looker Studio, PopeTech, Google Workspace
Timeline
Senior Web Content Manager
Office of Research and Innovation, North Carolina State University
01.2013 - Current
Webmaster
Sponsored Programs and Regulatory Compliance, North Carolina State University
01.2007 - 01.2013
Webmaster and Data Analyst
College of Humanities and Social Sciences, North Carolina State University
01.1999 - 01.2007
Master of Science - Sociology, Concentration Criminal Justice
North Carolina State University
Bachelor of Arts - Sociology, Concentration Criminal Justice
North Carolina State University