Kimberly Dickens
Jackson,MS
Summary
I am a researcher and helper that investigates every situation thoroughly. I am very knowledgeable in the banking business and have been in banking for 8 years.
Overview
12
12
years of professional experience
Work History
Relationship Banker II – Float
Trustmark National Bank
10.2016 - Current
- Provide great customer service by greeting and assisting customers in a professional manner
- Proper teller line function and head teller vault balancing, accuracy, and the shipping and receiving of money
- Successfully and accurately open consumer and commercial accounts
FSR/ Head Teller I – Retail
Trustmark National Bank
10.2016 - Current
- Help train new associates on teller and head teller responsibilities
- Help conduct monthly, quarterly, and/or random branch and teller audits
Teller I
Trustmark National Bank
10.2016 - Current
- Accurate balancing of my teller drawer
- Assist customers with their transactions and concerns in a professional and courteous manner in person as well as over the phone
- Balance all machines to keep the teller line functioning properly
Assistant Store Manager
Delta Express
06.2013 - 03.2015
- Assisted customers by providing great customer service and maintaining a clean store
- Assisted the manager by making bank runs and filling in when needed
- Ran cash register with accuracy
Education
Associate of Applied Science - Business Adminstrative Office Technology
Holmes Community College
Ridgeland, MS06-2025
Skills
- Financial services
- Customer Service-oriented
- Investment advisory
- Cash handling
- Money handling
- Loss prevention
- Banking
- Persuasive communication style
- Employee motivation
- Cash flow management
- Loans
- Relationship building and management
Timeline
Relationship Banker II – Float
Trustmark National Bank
10.2016 - Current
FSR/ Head Teller I – Retail
Trustmark National Bank
10.2016 - Current
Teller I
Trustmark National Bank
10.2016 - Current
Assistant Store Manager
Delta Express
06.2013 - 03.2015
Associate of Applied Science - Business Adminstrative Office Technology
Holmes Community College
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