Summary
Overview
Work History
Education
Skills
Timeline

Kimberly Dixon

Lauderhill

Summary


Commercial transportation professional with significant experience in operating large vehicles and ensuring timely deliveries. Known for reliability, teamwork, and adaptability to changing schedules. Strong skills in vehicle maintenance and safety protocols, with focus on achieving high performance standards.

Overview

9
9
years of professional experience

Work History

Transit Bus Operator

Broward County Transit
10.2020 - 11.2023
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.

Transportation Dispatcher

HeavyLoads Logistics Solutions LLC
04.2020 - 09.2023
  • Developed strong relationships with clients through proactive communication and problem-solving support.
  • Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
  • Negotiated contracts with carriers to secure the most cost-effective transportation solutions for customers'' needs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Checked that each scheduled route was appropriately covered by delivery drivers.

Dockworker

International Longshoreman Association
10.2019 - 10.2020
  • Improved warehouse efficiency by organizing and maintaining a clean dock area.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Collaborated with team members to complete tasks efficiently, improving overall productivity.

Tour Bus Driver

Florida Tours
12.2019 - 03.2020
  • Assisted passengers with boarding and disembarking the bus, ensuring their safety throughout the entire process.
  • Handled monetary transactions accurately for ticket sales, ensuring proper record-keeping for accounting purposes.
  • Contributed to team success by actively participating in staff meetings, sharing ideas for improvements or new tour offerings.
  • Enhanced overall tour experience for passengers by accommodating unique requests or providing insider tips on local attractions and events.
  • Maintained a clean and well-organized vehicle by performing regular inspections, cleaning, and minor maintenance tasks.
  • Ensured timely arrival at all destinations by adhering to established schedules and planning efficient routes.

Delivery Driver

Amazon Logistics
06.2019 - 09.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Car Hauler

Kellem Freight Transport LLC
01.2018 - 06.2019
  • Adhered to and followed road safety rules and regulations.
  • Performed pre-shift safety inspections on equipment before operating.
  • Operated variable hand and foot controls to govern speed, gearing and dumping.
  • Ensured safe transportation of vehicles by conducting thorough pre-trip inspections and adhering to all safety regulations.
  • Streamlined loading and unloading processes, reducing wait times at pickup and delivery locations.
  • Coordinated with dispatch team to optimize scheduling and routing for maximum profitability.

Supervisor of Operations

Unique Transportation LLC
03.2015 - 01.2018
  • Evaluated staff performance regularly, offering constructive feedback to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising the quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.

Education

Diploma - Class A Commercial Vehicle

McFatter Vocational Technical Center, Davie, FL
06-2008

Skills

  • Safe driving
  • Defensive driving
  • Vehicle inspection
  • Route navigation
  • Heavy lifting proficiency
  • Safe equipment operation
  • Trucking dispatching
  • Documentation and paperwork
  • Transportation regulations
  • Route planning
  • Project management
  • Regulatory compliance

Timeline

Transit Bus Operator - Broward County Transit
10.2020 - 11.2023
Transportation Dispatcher - HeavyLoads Logistics Solutions LLC
04.2020 - 09.2023
Tour Bus Driver - Florida Tours
12.2019 - 03.2020
Dockworker - International Longshoreman Association
10.2019 - 10.2020
Delivery Driver - Amazon Logistics
06.2019 - 09.2019
Car Hauler - Kellem Freight Transport LLC
01.2018 - 06.2019
Supervisor of Operations - Unique Transportation LLC
03.2015 - 01.2018
McFatter Vocational Technical Center - Diploma, Class A Commercial Vehicle

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Kimberly Dixon