Kimberly Donaho
Maysville,OK
Summary
Detail-oriented Pharmacy Technician experienced in pharmacy operations and patient care. Delivered exceptional support through effective communication and collaboration with healthcare teams, ensuring efficient workflow and compliance with safety protocols. Focused on maintaining accuracy in medication dispensing, inventory management, and customer service to enhance overall pharmacy performance.
Overview
8
8
years of professional experience
Work History
Personal Caregiver
Med Corps Plus
Seminole, OK
08.2024 - Current
- Assisted Med Corps Plus client with bathing, dressing, and grooming routines
- Prepared meals following Med Corps Plus care plans and dietary guidelines
- Executed errands for clients, ensuring access to necessary supplies and medications.
- Supported mobility using walkers, wheelchairs, and safe transfer techniques
- Maintained clean living spaces and sanitized personal care equipment
- Provided companionship and emotional support, enhancing clients' mental well-being during home care visits.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted patients with daily personal hygiene.
- Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
- Assessed clients' physical condition regularly, promptly reporting changes or concerns to supervisor for timely interventions.
In Hospital Pharmacy Technician
Integris Southwest Medical Center
Oklahoma City, OK
09.2023 - 04.2024
- Prepared medication doses for inpatient orders at Southwest Medical Center pharmacy
- Compounded sterile and nonsterile preparations under pharmacist supervision
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Filled automated dispensing cabinets with labeled medications and supplies
- Managed inventory, restocked shelves, and removed expired medications
- Maintained clean work areas and followed hospital safety procedures
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted pharmacists in compounding sterile products according to state regulations.
Pharmacy Technician
Hobb's Pharmacy
Sulphur, Oklahoma
06.2023 - 02.2024
- Prepared prescriptions using pharmacy software and accurate label printing.
- Reviewed prescription information for completeness before filling orders.
- Measured, counted, and packaged medications following pharmacist instructions.
- Communicated with pharmacists and healthcare providers about prescription details.
- Processed insurance claims and handled patient billing at the register.
- Assisted Hobb's Pharmacy customers with prescription pickup and medication questions.
- Maintained clean work areas and followed pharmacy safety procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves and organized medication inventory throughout Hobb's Pharmacy.
- Restocked shelves with new supplies of medications as needed.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared prescription transfers to other pharmacies.
Pharmacy Technician
Jack's Rx
Maysville, OK
07.2018 - 03.2023
- Processed prescriptions using pharmacy software and Jack's Pharmacy dispensing workflows.
- Verified patient information and insurance claims for accurate prescription billing.
- Prepared medication orders following pharmacist directions and safety standards.
- Assisted customers with refill requests, pickup questions, and product selection.
- Maintained inventory for medications, supplies, and controlled substances.
- Supported pharmacy operations through sterile compounding and point-of-sale transactions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Operated cash registers to accept payments from customers.
Education
Maysville High School
MAYSVILLE, OKSkills
- Pharmacy operations
- Inventory control
- Attention to detail
- Problem solving
- Time management
- Effective communication
- Interpersonal communication
- Active listening
- Professional discretion
References
References available upon request.
Timeline
Personal Caregiver
Med Corps Plus
08.2024 - Current
In Hospital Pharmacy Technician
Integris Southwest Medical Center
09.2023 - 04.2024
Pharmacy Technician
Hobb's Pharmacy
06.2023 - 02.2024
Pharmacy Technician
Jack's Rx
07.2018 - 03.2023
Maysville High School