Kimberly Eblen
Mobile
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Director of University Development
University Of South Alabama
10.2019 - 05.2022
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Associate Development Director
University Of South Alabama
07.2015 - 10.2019
- Cultivated relationships with community, business and local civic leaders in order to draw attention to [Type] institution and bring in new donors and volunteers.
- Researched possible grants and created proposals to submit along with grant applications.
- Created fundraising materials utilized on social media and websites and sent out in mass mailings.
- Maintained organization's social media accounts and websites, adding new, exciting content on consistent basis.
- Maintained highly intensive schedule of visiting with potential donors and delivering compelling presentations and comprehensive fundraising proposals.
- Created fundraising strategies tied to [Type] institution's mission, programs and goals.
- Spearheaded successful capital campaign projects contributing to facility improvements and expansion of services.
- Initiated a planned giving program, attracting long-term commitments from dedicated supporters.
- Attended special events, acting as client representative and making new contacts with possible donors.
- Collaborated with staff to introduce donor initiatives and exceed team goals.
- Expanded major gifts program through tailored donor cultivation strategies, achieving increased levels of financial support from high-net-worth individuals.
- Increased fundraising donations by [Number]%.
- Led a team of development professionals, fostering a culture of collaboration and success within the department.
Director of Marketing and Development
United Cerebral Palsy Of Mobile
09.2011 - 03.2014
- Collaborated closely with sales teams to develop effective marketing collateral that supported lead generation goals.
- Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
- Regularly presented marketing insights and recommendations to executive leadership, ensuring alignment with overall business objectives.
- Developed comprehensive marketing plans for product launches, resulting in increased sales and market share.
- Led a team of marketing professionals to successfully achieve annual KPIs and business objectives.
- Spearheaded digital marketing efforts, including website redesign and social media strategy, driving significant growth in online traffic and conversions.
- Mentored junior staff members in best practices for modern marketing techniques, fostering a culture of continuous learning within the organization.
- Oversaw rebranding efforts that resulted in enhanced corporate identity and improved brand perception among stakeholders.
- Boosted brand awareness by implementing targeted marketing campaigns and strategic partnerships.
- Implemented data-driven strategies to optimize advertising spend, maximizing ROI across all channels.
Co-Owner and Founder
Awareness Rags
01.2014 - 07.2022
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Education
Bachelor of Science -
University of South Alabama
Mobile, ALMBA - Business Administration And Management
University of South Alabama
Mobile, AL05.2009
Skills
- Small business operations
- Customer Relations
- Policy and procedure implementation
- Sales Strategies
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Organizational Development
- Strategies and goals
- Staff Management
- Content Development
- Fundraising Events
- Donor Management
- Teamwork and Collaboration
- Relationship Building
- Effective leader
- Performance Evaluations
- Management Team Building
Accomplishments
- Supervised team of 7-10 staff members.
- Achieved highest net fundraising goals 6 of 7 years by effectively exceeding individual and team goal
- Lead team on or personally created strategic planning documents, yearly goals, room naming documents, capital campaign marketing materials, and more.
- Member of Leadership South Class of 2020
- Member of Volunteer Board USA Student-Run Free Clinic
Timeline
Director of University Development
University Of South Alabama
10.2019 - 05.2022
Associate Development Director
University Of South Alabama
07.2015 - 10.2019
Co-Owner and Founder
Awareness Rags
01.2014 - 07.2022
Director of Marketing and Development
United Cerebral Palsy Of Mobile
09.2011 - 03.2014
Bachelor of Science -
University of South Alabama
MBA - Business Administration And Management
University of South Alabama
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