Motivated professional with experience in handling emergency calls and dispatching help. Adept at working in high-pressure, fast-paced environments and successfully delivering critical information to responding personnel. Ability to remain calm, collected and professional in dealing with high-stress calls from panicked citizens.
EMD Certified at an ACE (Accredited Center of Excellence) accredited dispatch center
REJIS, MULES, NLETS, and DOR certification
References available upon request