Summary
Overview
Work History
Education
Skills
volunteer experience
Timeline
Generic

KIMBERLY ELLIOTT

Nicholasville,KY

Summary

Adept at fostering positive relationships and resolving conflicts, I honed my interpersonal and advocacy skills at the Child Development Center of the Bluegrass. My experience ranges from engaging children creatively to ensuring client satisfaction at Western Kentucky University-Elizabethtown Campus, demonstrating a balance of empathy and professional efficiency.

In addition, I feel I was a compassionate Pharmacy Patient Support Representative with experience in assisting patients with medical procedures, explaining treatment plans, and coordinating appointments. Strengths included exceptional communication skills, deep empathy for patient concerns, as well as ability to remain calm under pressure. Previous roles have demonstrated significant impact on improving patient satisfaction levels and streamlining administrative processes within healthcare facilities.

Overview

3
3
years of post-secondary education
6
6
years of professional experience

Work History

DAYCARE ASSISTANT TEACHER

Child Development Center of the Bluegrass
Lexington, KY
08.2022 - Current
  • Encouraged creativity in children by integrating storytelling, music, outdoor play, and arts and crafts into daily activities.
  • Cultivated strong relationships with parents, guardians, staff, and children through consistent and clear communication.
  • Applied conflict resolution strategies to resolve disagreements between children.

Pharmacy Patient Support Representative

UK Specialty Pharmacy
Lexington, KY
02.2026 - 09.2026
  • Answered patient calls for specialty pharmacy support and prescription questions.
  • Verified insurance benefits and prior authorization details, ensuring timely access to medications for patients.
  • Coordinated refill requests with pharmacists, prescribers, and care teams to streamline medication management.
  • Coordinated refill requests with pharmacists, prescribers, and care teams.
  • Advocated for patient needs with interdisciplinary team
  • Advocated for patient needs within interdisciplinary team, facilitating comprehensive care solutions.

FRONT DESK ASSISTANT

Western Kentucky University-Elizabethtown Campus
Elizabethtown, KY
09.2021 - 02.2022
  • Coordinated appointment scheduling for customers, ensuring alignment with their needs.
  • Assisted with scheduling appointments for customers according to their needs.
  • Proactively followed up with guests on unresolved issues, enhancing their overall experience.

SOCIAL WORK STUDENT INTERN

Family Resource and Youth Services Center [FRYSC]
08.2021 - 11.2021
  • Applied cultural sensitivity to effectively engage families from diverse backgrounds, fostering trust and collaboration.
  • Contributed insights during team meetings with school staff to support student progress and enhance collaborative strategies.
  • Followed ethical principles set by professional organizations, ensuring integrity and professionalism in all interactions.

SOCIAL WORK STUDENT INTERN

Helmwood Internship
09.2020 - 04.2021
  • Utilized effective communication skills to engage individuals from diverse backgrounds and cultures, thereby fostering trust and understanding.
  • Coordinated care for clients by collaborating with professionals in a multi-disciplinary team, enhancing holistic support.
  • Utilized effective communication skills to engage individuals from diverse backgrounds and cultures, fostering trust and understanding.

Education

Masters - Social Work

Western Kentucky University
Bowling Green, KY, US
08.2022 - 05.2025

Bachelors - Social Work

Western Kentucky University
Bowling Green, KY, US

Skills

  • Early Childhood Education
  • Classroom Management
  • Client Advocacy
  • Conflict resolution
  • Supportive Environment
  • Cultural sensitivity
  • Empathy development
  • Active listening
  • Interpersonal skills
  • Team collaboration
  • Reflective Practice

volunteer experience

Feeding America, VOLUNTEER, Elizabethtown, KY, 2021-10, 2021-10, Provided support by helping patients who needed assistance during mealtimes, demonstrating compassion .

Timeline

Pharmacy Patient Support Representative

UK Specialty Pharmacy
02.2026 - 09.2026

Masters - Social Work

Western Kentucky University
08.2022 - 05.2025

DAYCARE ASSISTANT TEACHER

Child Development Center of the Bluegrass
08.2022 - Current

FRONT DESK ASSISTANT

Western Kentucky University-Elizabethtown Campus
09.2021 - 02.2022

SOCIAL WORK STUDENT INTERN

Family Resource and Youth Services Center [FRYSC]
08.2021 - 11.2021

SOCIAL WORK STUDENT INTERN

Helmwood Internship
09.2020 - 04.2021

Bachelors - Social Work

Western Kentucky University
KIMBERLY ELLIOTT