Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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KIMBERLY ESKEW

Houston,TX

Summary

Experienced leader with a background in mentoring and training individuals in a fast-paced operational setting. Dedicated to promoting employee development, safety, and quality in training. Passionate about cultivating new leaders and supporting their growth to enhance customer experiences and drive operational excellence. Known for flexibility, adaptability, and commitment to continuous improvement in dynamic environments. Experienced with optimizing complex sorting operations to improve efficiency and accuracy. Utilizing strong organizational and leadership skills to manage daily workflows and team performance. Track record of implementing process improvements and maintaining high standards of operational effectiveness.

Overview

6
6
years of professional experience

Work History

Sort Manager

Amazon
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

ICQA Problem Solver/ CDC Specialist

Amazon
07.2020 - Current
  • Use analytical skills to determine the best course of action to efficiently solve complex RSP inventory issues in the Amazon FC – Fulfilment Centers.

RPND Manager

Amazon
01.2024 - 03.2025
  • Support, mentor, and motivate hourly workforce
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Valued member of team and of developing quality talent to promote from within
  • A reputation for developing worthy projects with timely completions
  • Directed regional operations to enhance efficiency and productivity.
  • Implemented strategic initiatives for process improvement and cost reduction.

ROC1 CAP Area Manager

Amazon
06.2023 - 01.2024
  • Launch of Building
  • Support, mentor, and motivate your hourly workforce
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Valued member of team and of developing quality talent to promote from within
  • A reputation for developing worthy projects with timely completions

HOU6 CAP Process Assistant

Amazon
11.2021 - 06.2023
  • Successful launch of CAP – Count, Amnesty, Pick department for site.
  • Focus on successful onboarding by reinforcing quality, safety, and production policies.
  • Consistently meet and exceed department productivity and quality goals
  • Valued member of team and of developing quality talent to promote from within
  • A reputation for developing worthy projects with timely completions

HOU2 ICQA Process Guide

Amazon
04.2021 - 11.2021
  • Focused on successful on-boarding of new ICQA – Inventory Control Quality Assurance department associates by making sure the Amazon Associates – AA meet company quality, safety, and productivity policies.
  • Regularly meet and exceed department productivity goals.
  • Valued member of ICQA with a reputation on timely project completions

HOU2 ICQA Counter

Amazon
08.2019 - 07.2020
  • High quality and high rate in all 3 counts: SBC – Simple Bin Count, CC – Cycle Count, and SRC – Simple Record Count while conducting procedures to escalate problems of concerns to be corrected in a timely manner.
  • Cross trained in Outbound Pack, and Ship dock, along with SIOC.

Education

Nursing -

ECPI University
09.2008

Skills

  • Talent development focus: Consistently develops quality talent from within organization
  • Mentoring proficiency: Mentor a dynamic and hourly workforce
  • Operational excellence: Excels in achieving safety, quality, and productivity objectives
  • Flexibility and adaptability: Adaptable to changing environments and schedules
  • Warehouse operations
  • Lean principles
  • Warehouse safety
  • Product sorting

Accomplishments

  • Brought FASTSTART Application to IAH3
  • Launched 2 buildings, HOU6 and ROC1
  • Enriched the growth of 6 AA's from Tier 1 to Tier 3 and 1 AA from Tier 3 to Manager
  • Launched Mammogram Truck visit to HOU6
  • Mentored over 100 employees, improving team productivity by 15%.
  • Achieved a 98% safety compliance in training programs over 1 year.
  • Implemented new processes, reducing project completion time by 20%.
  • Led team to exceed quality goals by 25% consistently for six months.
  • NexGen Facilitator

Affiliations

  • Women@Amazon
  • Site Volunteer Coordinator

Languages

English

Timeline

Sort Manager

Amazon
03.2025 - Current

RPND Manager

Amazon
01.2024 - 03.2025

ROC1 CAP Area Manager

Amazon
06.2023 - 01.2024

HOU6 CAP Process Assistant

Amazon
11.2021 - 06.2023

HOU2 ICQA Process Guide

Amazon
04.2021 - 11.2021

ICQA Problem Solver/ CDC Specialist

Amazon
07.2020 - Current

HOU2 ICQA Counter

Amazon
08.2019 - 07.2020

Nursing -

ECPI University

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