Hugo Jimenez
Grand Prairie,TX
Summary
Results-oriented Sort Manager with expertise in logistics management and process optimization. Demonstrates strong leadership and communication skills to enhance team performance and meet operational targets. Focused on maintaining safety standards while streamlining workflows to drive efficiency.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Sort Manager
Federal Express
Arlington, Texas
11.2024 - Current
- Managed and developed teams of supervisors, trainers, switchers and QA admins to achieve safety, productivity and quality goals.
- Led daily sort operations for high-volume package processing, ensuring on-time service and operational excellence.
- Analyzed operational metrics to identify trends and implemented corrective actions, enhancing overall performance.
- Focused on workplace safety through audits, coaching, and ensuring compliance with safety standards, reducing incidents.
- Reduced package damage and mishandling through process improvements and accountability.
- Ensured compliance with dangerous goods regulations and safety standards.
- Conducted risk assessments for handling and storage of dangerous goods, improving safety protocols and compliance.
- Managed aircraft unit load devices (ULD) to ensure efficient loading and unloading of cargo., tracking flight arrivals, and unloading processes.
Operations Manager
Federal Express
Fort Worth, Texas
11.2017 - 11.2024
- Managed daily operations to ensure smooth package processing and delivery.
- Supervised day-to-day workflow of employees to maximize productivity and maintain quality standards.
- Coordinated team schedules to optimize workforce efficiency and coverage.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Trained staff on operational procedures and best practices for productivity.
- Implemented safety protocols to maintain a secure work environment for employees.
- Analyzed workflow processes to identify areas for improvement and efficiency gains.
- Resolved operational issues quickly to minimize disruptions in service delivery.
- Conducted disciplinary actions to address employee performance issues.
Education
Some College (No Degree) - Logistics And Supply Chain Management
The University of Texas At El Paso
El Paso, TXSkills
- Operational excellence
- Process improvement
- Safety compliance
- Performance metrics
- Team management
- Talent development
- Staff scheduling
- Employee coaching
- Lean principles
- Quality Driven Management certification by ASQ
- Extensive knowledge of Microsoft office suite including AI applications (Copilot/Gemini) to improve daily efficiency
- Peak season planning
- Problem solving
- Bilingual (fluent spanish)
- Manage large operation teams 200
Languages
Spanish
Native/ Bilingual
Certification
- Quality Driven Management certification by American Society for Quality (ASQ)
Accomplishments
2x Best peak season operations based on quality metrics for the year.
Culture values award for Own Oustanding.
Successfully process 90k packages in a day during peak FY25 delivering service to our customers.
Affiliations
Collaborate and coordinate community events to service our community.
- Carry the load - National day of service & Remembrance
- AVIR - Assisted living
Timeline
Sort Manager
Federal Express
11.2024 - Current
Operations Manager
Federal Express
11.2017 - 11.2024
Some College (No Degree) - Logistics And Supply Chain Management
The University of Texas At El Paso