Kimberly Esposito
North Branford,CT
Summary
Experienced Office Management and Administration for Dr P. Minotti, Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
30
30
years of professional experience
Work History
Medical Office Administrator
Connecticut Orthodontic Specialists
02.2015 - Current
- Schedule Appointment
- Handle all Emergencies and On Call
- Insurance Authorizations
- Registration of Patients
- Medical Records
- Gathering Medical Records for Surgery
- Scheduling Surgeries
- Scanning & Faxing important
- Documents
- Confirming Patients and Doctors schedules
- Writing scripts for Medical Equipment & Physical Therapy
- Scheduling All Diagnostic Services
- Referrals -
- Excellent spread sheets
- Addressing complaints
- Answering patient surveys
- Answering High Incoming calls (Over 100 per day)
- Call Primary & Specialists office for patients medical records
- Data Entry
- Walk-in Clinic After Hours - screening emergencies.
- Register New Patient Accounts
- Insurance Verification
- Medical Records
- Received, recorded and filed medical payments by check, cash, and credit card.
- Entered procedure codes and diagnosis codes into medical billing software.
Education
Master of Educational Technology - Medical Assisting
08.2014
High School Diploma -
07.1988
Skills
- Learning Technology
- Phlebotomy
- Medical Office Experience
- Patient Care
- Laboratory Experience
- Insurance Verification
- Vital Signs
- Venipuncture
- Epic
- Curriculum Development
- Medical Imaging
- Anatomy Knowledge
- ICD-10
- Hospital Experience
- Clerical Experience
- HIPAA
- Medical Records
- Medical Scheduling
- Medical Coding
- Office Management
- Quality Assurance
- Adult Education
- Employee Orientation
- Program Management
- Medical Billing
- Clerical experience
- Medical records
- EMR systems
- Vital signs
- Office management
- Hospital experience
- Medical coding
- Anatomy knowledge
- Learning technology
- Medical imaging
- Adult education
- Quality assurance
- Program management
- Customer Relations
- Database Administration
- Business Administration
- Excellent Multitasking Abilities
- Regulatory Compliance
- Staff Training
- Coaching and Training
- Conflict Management
- Clerical Support
- Microsoft Office
- Customer Service Management
- Email Correspondence
Timeline
Medical Office Administrator - Connecticut Orthodontic Specialists
02.2015 - Current
Stone Academy - Master of Educational Technology, Medical Assisting
West Haven High School - High School Diploma,
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