Kimberly A Estrada
Laurel,MD
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Always a innovated team player with passion for learning and growing within an organization.
Overview
7
7
years of professional experience
Work History
Caregiver
GTI independence
01.2022 - Current
- Assist client with daily activities (personal hygiene routine, feeding, ensuring safety and comfort).
- Administer daily medications.
- Perform daily housekeeping duties with my employer
- Take client to doctor appointments/everyday activities.
Inventory Associate
Holly Poultry Inc
01.2021 - 01.2022
- Completed physical inventory counts each day.
- Managed inventory storage in clean and organized fashion.
- Used hand held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained inventory count, tracked usage, and documented variances.
- Used forklifts to unload inventory and manage counts.
Auto Insurance Agent
Baltimore Tag and Title
01.2019 - 01.2021
- Cultivated relationships with clients to identify and meet insurance needs and establish trust, accountability and communication.
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on selection.
- Managed over 200 client accounts.
Skills
- Active listening
- Customer service experience
- Multi line telephone skills
- Inventory management
- Task concentration
- Excellent team work and team player
- Fluent Spanish and English
- Fast learner
- Creative
- Organized
Timeline
Caregiver
GTI independence
01.2022 - Current
Inventory Associate
Holly Poultry Inc
01.2021 - 01.2022
Auto Insurance Agent
Baltimore Tag and Title
01.2019 - 01.2021