Kimberly Faerber
Knoxville,TN
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
13
13
years of professional experience
Work History
Business Development Representative
MARCONE
KNOXVILLE, TN
08.2023 - Current
- Consult with contractors and business owners to identify solutions based on job requirements, timelines and budgets.
- Manage pricing discussions, availability challenges, and objections while maintaining trust and professionalism.
- Discover and recommend alternative solutions during supply constraints to prevent project delays.
- Communicate with warehouse, vendors and operations teams during the length of the project to ensure accuracy.
- Maintain detailed customer notes and order documentation while supporting a high volume of inbound and outbound calls.
- Consistently exceed monthly sales quotas by over 15%.
Inside Sales / Sales Consultant
FERGUSON ENTERPRISES
KNOXVILLE, TN
10.2019 - 08.2023
- Managed high-volume inbound, converting inquiries into project-specific solutions while meeting strict team production goals.
- Utilized competitive analysis and practical problem-solving to exceed sales goals and successfully qualify leads for long-term repeat business.
- Coordinated with cross-functional teams including warehouse and purchasing to execute accurate orders and maintain smooth service delivery timelines.
- Leveraged deep product knowledge to provide expert consultations, facilitating telephonic sales and product matching for diverse client portfolios.
Interior Designer & Sales Consultant
O.P. JENKINS FURNITURE & DESIGN
KNOXVILLE, TN
09.2016 - 01.2019
- Ranked as a top sales performer by converting high-value leads into complete project enrollments through consultative sales presentations.
- Executed detailed design consultations and lead management, building furnishing plans that align with specific client budget and aesthetic requirements.
Design Consultant
BASSETT FURNITURE
KNOXVILLE, TN
03.2013 - 09.2016
- Recognized as a top seller within the district
- Trained new staff in customer service best practices and showroom processes to ensure team-wide consistency and achievement of production goals.
- Coordinate monthly inventory logistics and warehouse accuracy to support lead fulfillment and maintain high service standards.
Education
Bachelor of Psychology - Psychology, Cum Laude
MIDDLE TENNESSEE STATE UNIVERSITY
MURFREESBORO, TN01.2006
Skills
Sales & Enrollment Operations: Inbound Sales, Lead Follow-Up, Lead Qualification, Outbound Sales, Sales Strategy, Consultative Selling
Technology & Platforms: Call Center Operations, CRM Management, Lead Management Systems, Salesforce
Professional Strengths: Client Communication, High-Volume Sales, Problem Solving, Project Coordination, Goal Oriented, Results Driven
Timeline
Business Development Representative
MARCONE
08.2023 - Current
Inside Sales / Sales Consultant
FERGUSON ENTERPRISES
10.2019 - 08.2023
Interior Designer & Sales Consultant
O.P. JENKINS FURNITURE & DESIGN
09.2016 - 01.2019
Design Consultant
BASSETT FURNITURE
03.2013 - 09.2016
Bachelor of Psychology - Psychology, Cum Laude
MIDDLE TENNESSEE STATE UNIVERSITY