Kimberly Fairley
Champaign,IL
Summary
Detail-oriented administrative assistant with over 9 years of experience in office administration and customer service. Skilled in data entry, scheduling, and process improvement, consistently delivering high-quality support to executives and enhancing team productivity.
Overview
27
27
years of professional experience
Work History
Community Outreach Assistant
Health Alliance Medical Plans
Champaign, IL
02.2016 - 10.2025
- Managed scheduling and coordination of meetings for executives, improving time management efficiency.
- Developed and maintained filing systems, enhancing document retrieval processes.
- Assisted in preparing quarterly reports and presentations, ensuring clarity and professional quality.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for Health Alliance insurance members.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents for on-site and remote staff across the US.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for staff members, invoice creation and timely payments.
- Maintained inventory of office supplies and placed orders.
- Organized company events to enhance team cohesion, coordinating logistics
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed budgets, tracking and expenses, maintaining financial records for accurate reporting and analysis.
- Managed content distribution to online channels and social media platforms.
Executive Director
Best Interest of Children
Urbana, IL
05.1998 - 2013
- Developed and implemented strategic initiatives to improve child welfare programs.
- Collaborated with stakeholders to enhance community partnerships and resource allocation.
- Oversaw program evaluation processes, ensuring compliance with regulatory standards.
- Led fundraising efforts, securing essential funding for operational sustainability.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Advocated for children's rights through public speaking and community outreach initiatives.
Education
Arts And Sciences Degree - General Studies
Parkland College
Champaign, IL05-2026
Skills
- Customer service
- Data entry
- Microsoft Office Suite, Salesforce
- Office administration
Timeline
Community Outreach Assistant
Health Alliance Medical Plans
02.2016 - 10.2025
Executive Director
Best Interest of Children
05.1998 - 2013
Arts And Sciences Degree - General Studies
Parkland College