Kimberly Fay

Started part time cashier and went to full time cashier in lumber department for the last 9 months

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Improved efficiency, organized checkout area for optimal workflow.
• Reduced processing errors by meticulously following transaction procedures.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Enhanced shopping experience, provided product information and location assistance.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.