Kimberly Ferguson
Ste Marie,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paraprofessional
South Eastern Special Education
Newton, IL
01.2023 - Current
- Assisted teachers with planning and preparing lessons for students.
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Helped implement behavior management strategies for individual students.
- Attended professional development workshops related to job responsibilities.
- Maintained accurate records of student grades and academic progress reports.
Sales and Service Associate
United States Postal Service, USPS
Ste. Marie, IL
12.2017 - 07.2022
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Verified credit card charges against purchase receipts for accuracy.
- Processed shipments received from vendors according to established protocols.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Organized backroom areas to maintain a clean and organized work environment.
Education
medical coding - Computers
Olney Central College
Olney, ILSkills
- Patient
- Crisis Management
- Relationship Building
- Lesson Planning
- Effective Communication
- Computer Skills
- Group and individual instruction
- Classroom Organization
Certification
- Quickbooks
- Excel
References
References available upon request.
Timeline
Paraprofessional
South Eastern Special Education
01.2023 - Current
Sales and Service Associate
United States Postal Service, USPS
12.2017 - 07.2022
medical coding - Computers
Olney Central College
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