Kimberly Ferrell
Fresno,CA
Overview
10
10
years of professional experience
Work History
Medical Assistant
First Steps Recovery
Clovis, CA
11.2023 - 05.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assistant Manager
The Home Depot
Fresno, CA
02.2017 - Current
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Stock Associate
Walmart
Fresno, CA
07.2016 - 12.2016
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Faced products on shelves and displays to meet company policies.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Server
Mother Marys
Fresno, CA
01.2014 - 12.2016
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Volunteer Projects
Team Depot
02.2017 - Current
- Animal Rescue Fresno- Repaired and secured all animal kennels and cages. Beautified the landscape with flowers, bushes and rubber mulch.
- Woman's Club Sanger- Remodeled bathroom and painted the inside of hall.
- Fresno Police Department- Donated and installed cabinets, fans, doors, light switches, fridge and microwaves.
- Poverello House- Donated and built play ground. Beautified landscape with flowers, mulch and built benches.
- Underground Tunnel Tour in Downtown Fresno- Cleared out/swept debris, secured stairs and stanchioned paths around the tour.
Education
Medical Assistant - Medical Assistant
San Joaquin Valley College
Fresno01-2024
GED -
Ged Testing
Fresno, CA02-2023
Massage Therapist - Massage Therapy
Milan Institute Fresno
Clovis, CASkills
- Exceptional Customer Service
- Human Anatomy and Physiology
- Certified in Basic Life Support (BLS)
- EKG Set up and Monitoring
- Vital Sign Monitoring
- Medical Terminology Knowledge
- Patient Scheduling
- EMR sysyems
- Injections
- HIPAA Compliance
Timeline
Medical Assistant
First Steps Recovery
11.2023 - 05.2024
Assistant Manager
The Home Depot
02.2017 - Current
Volunteer Projects
Team Depot
02.2017 - Current
Stock Associate
Walmart
07.2016 - 12.2016
Server
Mother Marys
01.2014 - 12.2016
Medical Assistant - Medical Assistant
San Joaquin Valley College
GED -
Ged Testing
Massage Therapist - Massage Therapy
Milan Institute Fresno