Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Fink

Cape Coral,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Business Sales Analyst

Unitedhealthcare
Cape Coral, Florida
04.2008 - Current
  • Analyzed sales trends for UnitedHealthcare employer group opportunities and renewal activity.
  • Prepared pipeline reports using Excel, Salesforce, and internal sales dashboards.
  • Created comprehensive reports of sales performance metrics such as lead generation, conversion rates, and ROI.
  • Developed and implemented sales strategies that expanded customer base and drove revenue growth.
  • Identified opportunities in sales processes and developed targeted solutions that enhanced operational efficiency.
  • Supported account executives with proposal data, case details, and client updates.
  • Partnered with cross-functional teams to resolve sales issues and data gaps.
  • Communicated effectively with internal teams and external vendors regarding project status updates and timeline changes.
  • Monitored customer satisfaction levels through surveys and provided insights into areas of improvement.
  • Generated detailed reports on customer feedback from surveys and focus groups.
  • Conducted research on potential customers, competitors, and industry trends to inform business decisions.
  • Summarized raw data and analyses and made recommendations based on findings.
  • Presented findings to management and executive leadership and fielded questions to help refine strategies.
  • Created graphical illustrations to share market research insights.
  • Assisted in developing training programs for new sales personnel to ensure consistent messaging across all channels.
  • Created and implemented processes that streamlined workflows and reduced bottlenecks.
  • Design new systems through programming in Excel
  • Processed standard operating procedures and policies to ensure compliance.
  • Manage day to day processes for Onboarding needs and troubleshooting needs to resolve technical issues
  • Provided technical support to clients regarding product features, functionality, troubleshooting issues.
  • Collaborated with cross-functional teams including operations, finance, IT. to develop new products and services for customers.
  • Wrote comprehensive reports outlining findings and translating concepts for technical and non-technical audiences.
  • Built research instruments and drafted questions for digital, traditional and in-person surveyes.
  • problem resolution

Lowe’s cashier

Lowes
Zionsville, Indiana
09.2011 - 05.2018

Processed customer transactions accurately and quickly at front end, enhancing overall shopping experience.

Faced shelves regularly to maintain organized and visually appealing merchandise displays.

Closed sales transactions efficiently at checkout, ensuring customer satisfaction.

Education

Associate of Science - Business Administration

International Business College
Indianapolis, IN
07.1987 - 12.1987

Skills

  • Excel programming
  • Salesforce reporting
  • Sales forecasting
  • Dashboard analysis
  • Data visualization
  • Sales analytics
  • Pipeline reporting
  • Revenue analysis
  • Process improvement
  • Cross-functional collaboration
  • Problem solving
  • Attention to detail
  • Analytical thinking
  • Presentation skills
  • Customer interaction metrics
  • Microsoft Excel
  • Sales reporting
  • Adobe analytics
  • ROI estimation planning
  • Pipeline management
  • Sales
  • Customer service
  • Sales experience
  • CRM management
  • Forecasting experience
  • Oracle sales cloud
  • Solution implementation
  • Business processes
  • Microsoft dynamics 365
  • Supplier management
  • Project management
  • Data entry
  • Reporting
  • Forecast tracking
  • Data analysis
  • Marketing
  • Relationship building
  • Reporting skills
  • Tool development
  • Competitive analysis
  • Task prioritization
  • Regulatory compliance
  • Invoice verification
  • Adaptability and flexibility

Timeline

Lowe’s cashier

Lowes
09.2011 - 05.2018

Business Sales Analyst

Unitedhealthcare
04.2008 - Current

Associate of Science - Business Administration

International Business College
07.1987 - 12.1987
Kimberly Fink