KIMBERLY FONTENETTE
Lancaster,CA
Summary
Hardworking individual with a proven ability to thrive in high-pressure environments, demonstrated through rapid adaptability and strong interpersonal skills at Schooner's Patio Grille. Known for enhancing customer satisfaction and fostering a welcoming atmosphere, contributing significantly to achieving organizational targets. Core competencies include service excellence and team collaboration. Aiming to leverage these skills in a challenging new role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Schooner's Patio Grille
Lancaster, CA
10.2016 - Current
- Managed cash transactions accurately and efficiently.
- Built strong relationships with clients and colleagues.
- Ensured high levels of customer satisfaction.
- Experienced with cash, credit, and debit transactions.
- Prepared and served various alcoholic beverages.
- Adapted quickly to changing demands and high-pressure situations.
- Managed personal cash bank efficiently.
- Excelled in maintaining a welcoming environment.
- Sustained effective teamwork among associates to attain organizational targets.
- Ensured a hospitable atmosphere by engaging with guests.
- Demonstrated comprehensive understanding of the menu and products.
Bartender
Geoffrey's Malibu
Malibu, CA
07.2015 - 09.2016
- Confirm accuracy of orders
- Maintain a positive work environment with fellow coworkers and management staff
- Consistently keep bar area clean, orderly, and sanitized - Clean, polish and stack glassware
Bartender
Nick's Manhatten Beach
Manhattan Beach, CA
10.2014 - 07.2015
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
Education
Associate of Science - Nursing
American Career College
CA07-2025
Some College (No Degree) - Biological Sciences
Antelope Valley College
Lancaster, CASkills
- Rapid Adaptability
- Dedicated Focus
- Effective Organization
- Strong Interpersonal Skills
- Analytical Problem Solving
- Effective Communication Skills
- Service-Driven Attitude
- Sound Evaluative Skills
- Personable Demeanor
- CPR
Certification
- BLS Certified
References
References available upon request.
Timeline
Server
Schooner's Patio Grille
10.2016 - Current
Bartender
Geoffrey's Malibu
07.2015 - 09.2016
Bartender
Nick's Manhatten Beach
10.2014 - 07.2015
- BLS Certified
Associate of Science - Nursing
American Career College
Some College (No Degree) - Biological Sciences
Antelope Valley College
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