Kimberly Foster
Kokomo,IN
Summary
Certified Professional Coder Apprentice (CPC-A) seeking to reenter the workforce after 15 years as a caregiver. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical coding position. Dependable and adaptable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Children's Ministry Board Member Volunteer
Bible Baptist Church
2012.01 - 2020.03
- Served as children's ministry board member for building and expansion of children's wing.
- Played key role in developing and executing plans for accommodations for children with special needs in new building expansion.
- Assisted director and fellow board members in developing and implementing safety and security protocols.
- Assisted director and fellow board members to develop lesson plans and special events for children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Adapted classroom plans to support needs of children with special learning requirements.
Direct Sales Team Lead
Usborne Books & More
2016.05 - 2018.07
- Managed sales team of 10
- Coordinated fundraiser to donate books to local women's shelter
- Coordinated fundraiser to donate books to pediatric cancer patients
- Trained team members in successful strategies to meet operational and sales targets.
- Completed call reports, paperwork and on-going personal training by required deadlines.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Prioritized tasks and projects to meet tight deadlines.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Generated seasonal creative pitches for clients targeting various consumer groups.
Assistant Front Desk Manager
Hampton Inn By Hilton
2007.10 - 2008.05
- Assisted manager with guest check-in and check-out and provided customer service.
- Followed company security and check-in policies and procedures and reported suspicious activity to management as per company policy.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
Store Team Lead
Adidas Outlet Store
2006.09 - 2007.08
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Completed daily paperwork and computer entry of sales data as established by management.
- Facilitated high volumes of cash, credit and gift card transactions, reconciled end of day cash transactions, and delivered bank deposits.
- Opened and closed store by counting cash, closing and opening registers and delegating daily staff assignments.
- Addressed customer complaints and requests by resolution or escalation.
- Maintained guest-friendly environment to drive sales, repeat business and service.
Education
Certified Professional Coder - Medical Coding
Ivy Tech Community College: Career Step
12.2022
Skills
- Adaptable
- Organized
- Team player
- Multi-tasking
- Problem solving
- Attention to detail
- High level of integrity
- Interpersonal communication
- Ability to maintain professionalism under pressure
- HIPAA
- Typing
- Data Entry
- Management
- Microsoft Office
- Customer service
- Medical Terminology
- Anatomy/Physiology/Pathophysiology
- ICD-10-CM/CPT/ HCPCS Level II codes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Direct Sales Team Lead
Usborne Books & More
2016.05 - 2018.07
Children's Ministry Board Member Volunteer
Bible Baptist Church
2012.01 - 2020.03
Assistant Front Desk Manager
Hampton Inn By Hilton
2007.10 - 2008.05
Store Team Lead
Adidas Outlet Store
2006.09 - 2007.08
Certified Professional Coder - Medical Coding
Ivy Tech Community College: Career Step
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