Kimberly Foster
Kokomo,IN
Summary
Certified Professional Coder Apprentice (CPC-A) seeking to reenter the workforce after 15 years as a caregiver. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical coding position. Dependable and adaptable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Children's Ministry Board Member Volunteer
Bible Baptist Church
Kokomo, IN
01.2012 - 03.2020
- Served as children's ministry board member for building and expansion of children's wing.
- Played key role in developing and executing plans for accommodations for children with special needs in new building expansion.
- Assisted director and fellow board members in developing and implementing safety and security protocols.
- Assisted director and fellow board members to develop lesson plans and special events for children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Adapted classroom plans to support needs of children with special learning requirements.
Direct Sales Team Lead
Usborne Books & More
Kokomo, IN
05.2016 - 07.2018
- Managed sales team of 10
- Coordinated fundraiser to donate books to local women's shelter
- Coordinated fundraiser to donate books to pediatric cancer patients
- Trained team members in successful strategies to meet operational and sales targets.
- Completed call reports, paperwork and on-going personal training by required deadlines.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Prioritized tasks and projects to meet tight deadlines.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Generated seasonal creative pitches for clients targeting various consumer groups.
Assistant Front Desk Manager
Hampton Inn By Hilton
Lafayette, IN
10.2007 - 05.2008
- Assisted manager with guest check-in and check-out and provided customer service.
- Followed company security and check-in policies and procedures and reported suspicious activity to management as per company policy.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
Store Team Lead
Adidas Outlet Store
Edinburg, IN
09.2006 - 08.2007
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Completed daily paperwork and computer entry of sales data as established by management.
- Facilitated high volumes of cash, credit and gift card transactions, reconciled end of day cash transactions, and delivered bank deposits.
- Opened and closed store by counting cash, closing and opening registers and delegating daily staff assignments.
- Addressed customer complaints and requests by resolution or escalation.
- Maintained guest-friendly environment to drive sales, repeat business and service.
Education
Certified Professional Coder - Medical Coding
Ivy Tech Community College: Career Step
12.2022
Skills
- Adaptable
- Organized
- Team player
- Multi-tasking
- Problem solving
- Attention to detail
- High level of integrity
- Interpersonal communication
- Ability to maintain professionalism under pressure
- HIPAA
- Typing
- Data Entry
- Management
- Microsoft Office
- Customer service
- Medical Terminology
- Anatomy/Physiology/Pathophysiology
- ICD-10-CM/CPT/ HCPCS Level II codes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Direct Sales Team Lead
Usborne Books & More
05.2016 - 07.2018
Children's Ministry Board Member Volunteer
Bible Baptist Church
01.2012 - 03.2020
Assistant Front Desk Manager
Hampton Inn By Hilton
10.2007 - 05.2008
Store Team Lead
Adidas Outlet Store
09.2006 - 08.2007
Certified Professional Coder - Medical Coding
Ivy Tech Community College: Career Step