Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Tumia

Spencerport,NY

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

13
13
years of professional experience

Work History

Part-time Receptionist

First Bible Baptist Church
Hilton, NY
09.2020 - Current
  • Provides administrative support to staff members, including data entry, typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintains an organized and clean break room and kitchen area for employees.
  • Assists with special projects assigned by management when required.
  • Assists with discipleship orders and mailings, anticipates the needed supplies, and places orders for supplies.
  • Provides excellent customer service at all times while interacting with both internal and external customers.
  • Manages incoming mail distribution, and photocopying documents as requested.
  • Greets visitors and provides them with assistance. Answer the phone.

Wellness Coach

Restoration Wellness
Rochester, NY
06.2017 - 04.2025
  • Coached clients through a 30-60 fat loss program with metabolic testing and coach support
  • Educated clients on the importance of clean eating and regular physical activity for overall health.
  • Provided one-on-one coaching sessions to help individuals reach their health objectives.
  • Provided technical and practical helps for my clients through daily texting and in-office meetings weekly, biweekly, or monthly.
  • Educated clients on healthy lifestyle habits, such as proper diet, exercise, sleep hygiene and stress management.
  • Kept detailed records using Google sheets of clients progress
  • Coached clients through goal setting and provided ongoing support to ensure they stay motivated.
  • Researched current trends in wellness practices and developed innovative solutions to address client needs.
  • Developed customized weight loss plans tailored to the needs of each client.
  • Coached individuals on healthy life choices to improve well-being.
  • Trained new coaches on the Custom Fat Loss Program.

Department Supervisor

Kohls Department Store
Rochester, NY
10.2012 - 06.2017
  • Monitored department operations to ensure productivity standards were met.
  • Resolved customer complaints in a timely manner.
  • Trained new employees on procedures as needed.
  • Managed Children's & Misses department.
  • Assessed displays for proper stock, checked store organization, and kept aisles clear of obstacles.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Assembled store's displays.
  • Worked closely with sales associates to complete tasks.
  • Handled shift overstock, restocking and inventory control.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.

Education

High School Diploma -

Northstar Christian Academy
Rochester, NY
06-1988

Skills

  • Hospitality
  • Organization
  • Problem-Solving
  • Friendly
  • Loyal
  • Industrious
  • Dedicated
  • Empathy

Timeline

Part-time Receptionist

First Bible Baptist Church
09.2020 - Current

Wellness Coach

Restoration Wellness
06.2017 - 04.2025

Department Supervisor

Kohls Department Store
10.2012 - 06.2017

High School Diploma -

Northstar Christian Academy

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