Kimberly Fragosa
Staten Island,NY
Summary
Dynamic Activities Assistant at Sunrise Senior Living with a proven track record in enhancing resident engagement through creative program development and relationship building. Skilled in event coordination and documentation, I foster meaningful connections while promoting emotional well-being. Committed to delivering exceptional support and enriching experiences for seniors, ensuring a vibrant community atmosphere.
Overview
4
4
years of professional experience
Work History
Life Enrichment Assistant
Sunrise Senior Living
09.2024 - 04.2025
- Assisted in planning and implementing engaging activities for residents.
- Supported daily operations of life enrichment programs to enhance resident well-being.
- Facilitated social interactions among residents through organized group activities.
- Collaborated with team members to create tailored enrichment experiences for diverse needs.
- Documented resident participation and feedback to improve future programming initiatives.
- Provided one-on-one support to residents, fostering meaningful connections and engagement.
- Ensured a safe environment during all activities by adhering to established protocols.
- Maintained inventory of supplies and materials necessary for program execution.
- Assisted in maintaining accurate records of resident participation, progress, preferences, and concerns.
- Provided necessary assistance during meal times or personal care routines when needed to ensure comprehensive support beyond scheduled activity programming.
- Facilitated open communication channels between residents, families, and staff regarding ongoing activity programs and individual preferences.
- Maintained necessary supplies inventory while adhering to budgetary constraints for optimal program execution.
Dining Room Server
Sunrise Senior Living
03.2022 - 04.2025
- Delivered exceptional dining experiences by providing attentive service and anticipating resident needs.
- Collaborated with kitchen staff to ensure timely and accurate meal presentations.
- Trained new team members on service protocols and resident engagement strategies.
- Managed dining room setup, including table arrangements and presentation of dining materials.
- Assisted in maintaining cleanliness and organization of dining area, adhering to health standards.
- Built long-lasting relationships with residents.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Took orders and delivered food items to residents in main dining room.
- Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
- Stayed up-to-date on menu changes to help customers make food choices.
- Checked on needs of each table and retrieved additional items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Activities Assistant
Sunrise Senior Living
04.2025 - Current
- Assisted in planning and coordinating daily activities for residents, enhancing engagement and participation.
- Supported implementation of resident care plans, ensuring individualized attention and fulfillment of needs.
- Facilitated communication between residents and staff, fostering a collaborative environment.
- Organized recreational events that promoted socialization, physical activity, and cognitive stimulation.
- Monitored resident attendance at activities, providing feedback to improve future programming.
- Maintained inventory of supplies needed for activities, streamlining procurement processes for efficiency.
- Trained new staff members on activity protocols and resident engagement strategies, enhancing team performance.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided emotional support and companionship to improve quality of life for residents.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Assisted in training new staff members on proper procedures for conducting activities while maintaining a safe environment for residents.
- Assisted with physical therapy exercises to help residents regain strength and mobility.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Skills
- Senior living experience
- Relationship building
- Resident support
- Customer service
- Creative planning
- Flexibility
- Documentation skills
- Calendar management
- Office administration
- Newsletter preparation
- Schedule coordination
- Social integration
- Enrichment program development
- Event planning
- Event coordination
- Schedule management
- Mobility support
- Project management
- Family relationship development
- Program development
- Physical assistance
- Arts and crafts planning
- Senior activities experience
- Friendly, positive attitude
- Emotional support
- Problem-solving
- Time management
- Collaboration and teamwork
- Activity planning
- Group supervision
- Enrichment activities
- Attention to detail
- Activities of daily living
- Field trip supervision
- Equipment setup
- Active listening
- Team collaboration
Timeline
Activities Assistant
Sunrise Senior Living
04.2025 - Current
Life Enrichment Assistant
Sunrise Senior Living
09.2024 - 04.2025
Dining Room Server
Sunrise Senior Living
03.2022 - 04.2025