Irene Maldonado
Cudahy,CA
Summary
A professional skilled in data analysis, marketing, and customer service, aimed at boosting efficiency. Shows compassion supporting elderly and disabled clients. Skilled in vital sign monitoring and ensuring safety. Known for dependability, adaptability, and problem-solving, with a focus on team success
Overview
10
10
years of professional experience
Work History
Server
Sunrise Senior Living
06.2025 - Current
- Cultivate a warm and hospitable environment by making personal connections with residents and guests and treating all with professionalism and respect.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Take and deliver food orders in a timely manner.
- Bus and reset tables per company standards.
- Clean and maintain the dining room b to the highest standards per company guidelines.
- Complete required side work as assigned.
- Perform other Dining Services duties when assigned by community leadership in the following areas, but not limited to:
- Dishwashing tasks to properly wash and sanitize all dishes and silverware, glassware, utensils, and cookware
- Light janitorial duties, including but not limited to sweeping work areas, sanitizing production areas, and emptying trash
- Prepares and serves light meals in a timely manner and in accordance with established standardized recipes and menus
- Assists with food preparation and plating when necessary
- Uses Sunrise systems per guidelines for order taking and meal delivery to ensure accuracy
Caregiver
Maldonado Family
08.2018 - Current
- Performed housekeeping duties, such as cooking, cleaning, washing dishes, laundry, and running errands
- Provided guidance and support to my family members in creating and organizing meal plans, as well as in purchasing and cooking nutritious foods.
- Kept track of the grocery inventory, ensuring that all items were properly accounted for
- Provided transportation to and from school as well as medical and dental appointments.
- Assisted help with homework
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Invoice Clerk
JCDN LANDSCAPING
10.2017 - 2024
- Sent Invoices to clients
- Responded to emails
- Sent paychecks to employers
- Processed and verified invoices for accuracy and compliance with company policies.
- Coordinated with vendors to resolve discrepancies and ensure timely payments.
- Followed-up on past due payments to facilitate prompt collection of payments.
Retail Sales Representative
Cricket Wireless
06.2023 - 12.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Processed payments and maintained accurate drawers to meet financial targets.
- Worked with off-site locations to find desired items for customers.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Demonstrate use or operation of merchandise.
Cashier
El Pollo Loco
05.2016 - 07.2017
- Took orders, prepared food, and processed payments in the full-service establishment.
- Kept the drive-thru station well-stocked and organized to meet customer needs.
- Worked quickly to document orders, answer questions, and process payments, keeping high-volume lines moving and maintaining high customer satisfaction.
- Helped keep business clean during downtime by washing and disinfecting kitchen areas.
- Informed customers of regular deals or monthly specials to upsell orders.
Education
Business Office Administration -
IEC Vocational School
Irvine, CA03.2024
High School Diploma -
John C. Fremont High
Los Angeles, CA01.2016
Skills
- Conflict resolution
- Microsoft Office
- Organizational skills
- Time management
- Virtual collaboration
- Teamwork
- Customer Service
- Clerical Skills
- Compassion and empathy
- Spanish fluency
- Patient care and companionship
Timeline
Server
Sunrise Senior Living
06.2025 - Current
Retail Sales Representative
Cricket Wireless
06.2023 - 12.2023
Caregiver
Maldonado Family
08.2018 - Current
Invoice Clerk
JCDN LANDSCAPING
10.2017 - 2024
Cashier
El Pollo Loco
05.2016 - 07.2017
Business Office Administration -
IEC Vocational School
High School Diploma -
John C. Fremont High