Microsoft Word
Kimberly Galvan-Mendoza
Harlingen,TX
Summary
Would inspect radios for Ford. Would have to make sure nothing was damaged on the radios.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Inspector
Panasonic
Harlingen, TX
07.2017 - 11.2017
- Inspected and examined materials and finished parts and products for defects.
- Upheld codes and regulations governing materials, processes and procedures.
- Improved quality assurance procedures to minimize errors and increase effectiveness of material.
CSR
ACT Call Center
Harlingen, TX
10.2016 - 01.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
High School Diploma -
Harlingen High School
Harlingen, TX 08.2001 - 05.2005
Medical Assistant Diploma - Medical Assisting
Van Gaurd Institute of Technology
Harlingen, TX 08.2005 - 06.2006
Manicurist Certificate - Manicurist
UCAS
Harlingen 08.2013 - 04.2014
Skills
Inbound phone calls
Software
Microsoft PowerPoint
Windows 11
Timeline
Inspector
Panasonic
07.2017 - 11.2017
CSR
ACT Call Center
10.2016 - 01.2017
Manicurist Certificate - Manicurist
UCAS
08.2013 - 04.2014
Medical Assistant Diploma - Medical Assisting
Van Gaurd Institute of Technology
08.2005 - 06.2006
High School Diploma -
Harlingen High School
08.2001 - 05.2005