Kimberly Generette
Middletown,PA
Summary
Dynamic and results-oriented professional with a proven track record at UPMC Pinnacle, adept in customer service and problem-solving. Excelled in fast-paced environments, leveraging exceptional organizational skills and a friendly, positive attitude to enhance team collaboration and efficiency. Demonstrated a commitment to continuous improvement and excellence in all tasks undertaken.
Overview
9
9
years of professional experience
Work History
PSR
UPMC Pinnacle
04.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Front desk registration. As a front desk employee I am the first and last person the patient sees. With this position I run insurance, get personal information and give proper paper work. In between patients I will scan in documents, fax needed information, make outgoing calls, appointment, reminders, and reschedule appointments
PSR
Patient First Urgent Care Center
03.2022 - 04.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic
- I would register incoming patients, open the office and close. My job was to treat patients with respect and get their personal information and make their visit as painless as possible.
Claimes
(Nordstrom)
11.2015 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
High School Diploma - Business
William Penn Votech
Harrisburg, PA06.1991
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking Abilities
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Decision-Making
- Active Listening
- Multitasking
- Flexible and Adaptable
Timeline
PSR
UPMC Pinnacle
04.2023 - Current
PSR
Patient First Urgent Care Center
03.2022 - 04.2023
Claimes
(Nordstrom)
11.2015 - 03.2022
High School Diploma - Business
William Penn Votech
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