Kimberly Girardot
Las Vegas
Summary
Dynamic professional with extensive experience in customer service and safe driving, notably as an OTR Truck Driver at MKN UNITED LLC. Proven ability to manage schedules effectively and optimize routes, enhancing efficiency. Recognized for exceptional multitasking and organization skills, consistently delivering outstanding passenger satisfaction and maintaining vehicle safety standards.
Overview
22
22
years of professional experience
Work History
Uber Driver
Self Employed Web
05.2024 - Current
- Navigated local routes efficiently, optimizing travel time and enhancing passenger satisfaction.
- Maintained vehicle cleanliness and functionality, ensuring safety and reliability for passengers.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Managed scheduling effectively, adapting to peak demand hours to maximize ride opportunities.
OTR Truck Driver
MKN UNITED LLC
03.2020 - 05.2024
- Operated tractor-trailer units over long distances, ensuring timely and safe deliveries.
- Conducted pre-trip and post-trip inspections, maintaining vehicle safety standards and compliance.
- Managed route planning to optimize fuel efficiency and reduce transportation costs.
- Communicated with dispatchers to provide updates on delivery status and any potential delays.
Server/Cashier
Binions
05.2016 - 03.2020
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
- Trained new servers on menu details, customer engagement, and operational procedures.
- Assisted in managing dining area, maintaining cleanliness, and adhering to health standards.
- Handled cash transactions accurately while processing payments efficiently.
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server Assistant
Cosmopolitan Magazine
11.2010 - 05.2016
- Assisted servers in delivering food and beverages efficiently to enhance customer satisfaction.
- Maintained cleanliness and organization of dining areas to ensure optimal guest experiences.
- Supported inventory management by restocking supplies and monitoring product levels regularly.
- Collaborated with kitchen staff to streamline service flow during peak hours, improving response times.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Cashier
H.E. Butt Grocery Company
03.2004 - 11.2010
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Maintained knowledge of product promotions and store policies to assist customers effectively.
- Trained new staff on register operations and customer service protocols to enhance team performance.
- Implemented inventory control procedures, reducing discrepancies in cash drawer balances.
- Led efforts in maintaining a clean, organized checkout area to promote a welcoming environment for customers.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Basic High School
Henderson, NV06.1999
Skills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
- Customer engagement
- Safe driving
- Cleanliness
- Multitasking and organization
Timeline
Uber Driver
Self Employed Web
05.2024 - Current
OTR Truck Driver
MKN UNITED LLC
03.2020 - 05.2024
Server/Cashier
Binions
05.2016 - 03.2020
Server Assistant
Cosmopolitan Magazine
11.2010 - 05.2016
Cashier
H.E. Butt Grocery Company
03.2004 - 11.2010
High School Diploma -
Basic High School
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