Kimberly Gomez
Irving,Texas
Summary
To explore new areas and work in a dynamic stable organization, which can help me improve my skills and knowledge as the opportunity is given to me. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Cashier
Fiesta
04.2021 - 08.2021
- Facilitated effective communication and interactions with customers.
- Maintained a safe, organized, and clean work environment.
- Welcomed customers and helped determine their needs.
Customer Service Representative
PLS Check Cashing
08.2021 - Current
- Counting and handling large sums of money
- Ensuring all transactions are completed in compliance with federal, state, and local regulations
- Using multiple computer applications to access information and process transactions
- Providing outstanding customer service to ensure repeat business
- Completing all transactions accurately, including cash handling
Amazon Associate
Amazon LLC
01.2022 - 09.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Education
High School - Engineering
Nimitz High School
Irving, Texas05.2021
Skills
- Time Management
- Bilingual
- Teamwork
- Self discipline
- Will work diligently without worrying about other things that aren’t involved with work
- Designing/Editing
- Learned both Editing and Designing on the computer Principles of Arts, Audio/Video Technology, and Communications (PRINAAVTC)
- Customer service
- Patience and empathy
- Time management skills
- Cash handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Amazon Associate
Amazon LLC
01.2022 - 09.2024
Customer Service Representative
PLS Check Cashing
08.2021 - Current
Cashier
Fiesta
04.2021 - 08.2021
High School - Engineering
Nimitz High School
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