Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Gorence

Summary

With a proven track record at USPS and expertise in product inspection and customer service, I excel in fast-paced environments, ensuring accuracy and efficiency. My meticulous attention to detail and strong work ethic have significantly reduced shipping errors and enhanced customer satisfaction, showcasing my ability to meet and exceed demanding productivity goals.

Overview

30
30
years of professional experience

Work History

City Letter Carrier

USPS
05.2019 - Current
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Picked up outgoing mail from letter boxes and in person from customers.

Order Selector

Hannaford Warehouse
02.2013 - 05.2019
  • Pulled orders quickly to maintain demanding productivity goals.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.

Package Handler

Fed Ex Express
10.2010 - 02.2013
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

CNA

Seaside Healthcare
07.2007 - 10.2010
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Rural Mail Carrier

USPS
02.2001 - 07.2007
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.

Shipping and Receiving Clerk

Textile Tapes
03.1998 - 02.2001
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Inspector

BayState Carbide Tools
09.1994 - 03.1998

Precisely inspected parts after every procedure to ensure they were in range with order specifications


Used specific tools for measuring with meticulous attention for detail


Approve or request alterations to meet requested order

Education

High School Diploma -

American Home School
Chicago, IL
05.1991

Skills

  • Product Inspection
  • Tool use understanding
  • Measuring skills

Timeline

City Letter Carrier

USPS
05.2019 - Current

Order Selector

Hannaford Warehouse
02.2013 - 05.2019

Package Handler

Fed Ex Express
10.2010 - 02.2013

CNA

Seaside Healthcare
07.2007 - 10.2010

Rural Mail Carrier

USPS
02.2001 - 07.2007

Shipping and Receiving Clerk

Textile Tapes
03.1998 - 02.2001

Inspector

BayState Carbide Tools
09.1994 - 03.1998

High School Diploma -

American Home School
Kimberly Gorence