Tommy Gan
San Diego,CA
Overview
30
30
years of professional experience
1
1
Certification
Work History
City Letter Carrier
USPS Retired Carrier
San Diego, CA
02.1987 - 06.2017
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Delivered packages and mail to business and people in local area.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Skills
- Device Scanning
- Reading Comprehension
- Project Requirements
- Customer Needs Assessments
- Customer Satisfaction
- Mail Delivery
- Postal Law Knowledge
- Safety Inspections
- Hazardous Materials
- Communications Strategies
- Daily Vehicle Inspections
- Safety Meetings
- Safety Precautions
- Office Cleaning
- Clerical Support
- Analytical Approach
- Vehicle Inspection
- Social Perceptiveness
- Corrective Actions
- Customer Inquiries
- Training Junior Team Members
- Complex Problem-Solving
- Pallet Jacks
- Hand Trucks
- Lifting Equipment
- Customer Relations Management
- Purchase Orders
- Customer Experience
- Cash Register Operations
- Active Learning
- Registered Mail Coordination
- Address Management System (AMS)
- Business Correspondence
- Maintaining Clean Work Areas
- Manage Sorting
- Mail-Sorting and Delivery Sequence
- Serve Customers
- Residential Understanding
- Employee Performance
- Compliance Requirements
- Change-Of-Address Orders
- Local Area Route Knowledge
- Insured Mail Procedures
- Registered Mail Protocols
Accomplishments
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Certification
N/A
Timeline
City Letter Carrier
USPS Retired Carrier
02.1987 - 06.2017