Summary
Overview
Work History
Education
Skills
I do Landscaping and Lawn mowing in my spare time. I also do remodels and trim work on homes.
Additional Information
Timeline
Generic

Zachary Jefferson

Mexico,MO

Summary

Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 4 years of carrier experience on high-volume routes. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.

Overview

21
21
years of professional experience

Work History

City Letter Carrier

United States Postal Service, USPS
03.2019 - 01.2023
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Planned and cased mail in sequence of delivery for designated route.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
  • Delivered packages and mail to business and people in local area.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by [Number]%.
  • Helped customers by carrying oversized parcels inside residences.

RV Service Technician

Shoemaker RV
10.2016 - 01.2019
  • Familiarized new employees with maintenance department practices and workflow.
  • Provided customers with telephone-based recreational vehicle repair and replacement recommendations.
  • Complied with safe [Type], [Type] and [Type] equipment operations guidelines.
  • Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
  • Installed newly purchased equipment in recreational vehicles.
  • Performed preventive maintenance work on [Type] and [Type] recreational vehicles.
  • Monitored system and component recall database and notified supervisor of new advisories.
  • Notified supervisor of factors that could delay work completion.
  • Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
  • Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
  • Diagnosed and repaired [Type], [Type] and [Type] problems in recreational vehicles.
  • Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
  • Completed thorough inspections of trailers and campers to evaluate maintenance concerns and determine areas in need of repair.
  • Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.
  • Put in new or refurbished [Type], [Type] and [Type] components.
  • Applied preventive and predictive maintenance techniques to obtain optimal performance from RVs and systems.
  • Provided in-depth cleaning services for all models prior to sale and after repairs were completed.
  • Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
  • Repaired cosmetic damage to areas such as walls and floors.
  • Used [Type] and [Type] equipment to move RVs between locations.
  • Explained vehicle systems operation to customers.
  • Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.

Forklift Driver/Order Picker

Walmart Distribution Center
01.2011 - 03.2014
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Entered package information into company's computer system.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Packed [Type] and [Type] products using [Type] materials as directed by company specifications.
  • Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Safely and securely loaded items to prevent damage during transport.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Transported merchandise pallets to move in warehouse.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Prepared and checked outbound shipments for accuracy.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Moved and lifted heavy loads of merchandise using [Type] equipment.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Managed timely and effective replacement of damaged or missing products.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Correctional Officer

Missouri Department Of Corrections
03.2003 - 01.2011
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Completed intake paperwork, fingerprints and searches.
  • Booked new inmates into facility and processed inmates for release.
  • Delivered inmates to work sites and returned safely by following protocols.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Arranged for medical and dental care of inmates.
  • Identified facility openings and designated inmates to housing units.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
  • Supervised inmates clearing debris from roadways and drains.
  • Notified victims of upcoming inmate releases.
  • Led disciplinary hearings and made recommendations for sentencing.

Production Line Assembly Worker

Dura Automotive Systems
03.1999 - 03.2003
  • Kept work areas clean by removing trash and debris and organizing tools in preparation for next shift.
  • Followed outlined specifications to implement assembly plans.
  • Boxed, labeled and transported items to support assembly operations.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Performed hand-finishing of final products after assembling component parts for items.
  • Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
  • Sampled and tested final products to check conformance with production tolerances.
  • Calibrated equipment to maintain optimal performance.
  • Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Identified machinery malfunctions by performing troubleshooting tasks.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Buffed out minor scratches and imperfections to improve product quality.
  • Removed rough spots to enhance parts alignment and improve finishes.
  • Inspected and tested components, assemblies and power tools for proper functionality.

Education

High School Diploma -

Moberly Sr. High School
Moberly, MO
05.1997

No Degree - Consumer Electronics, Agriculture

Moberly Area Technical Center
Moberly, MO
05.1997

Skills

  • Office Cleaning
  • Customer Satisfaction
  • Mail Delivery
  • Creative Solutions
  • Critical Thinking
  • Postal Law Knowledge
  • Payment Transactions
  • Customer Needs Assessments
  • Road Construction
  • Reading Comprehension
  • Clerical Support
  • Progress Tracking
  • Project Requirements
  • Device Scanning
  • Hand Trucks
  • Budget Allocations
  • Industry Trends
  • Address Management System (AMS)
  • Complex Problem-Solving
  • Quality Assurance
  • Registered Mail Coordination
  • Trip Reports
  • Active Learning
  • Customer Inquiries
  • Literature Reviews
  • Public Service
  • Social Perceptiveness
  • Client Support
  • Communications Strategies
  • Safety Inspections
  • Hazardous Materials
  • Postage Calculation
  • Learning Strategies
  • Inquiry Response
  • Customer Relations Management
  • Inspecting Goods
  • Safety Precautions
  • Daily Vehicle Inspections
  • Customer Experience
  • Maintaining Clean Work Areas
  • Credit Card Payments
  • Vehicle Inspection
  • Lifting Equipment
  • Change-Of-Address Orders
  • Scan Parcels
  • Registered Mail Protocols
  • Mail-Sorting and Delivery Sequence
  • Serve Customers

I do Landscaping and Lawn mowing in my spare time. I also do remodels and trim work on homes.

I have always been a handyman and enjoy staying busy. That is how I was raised and I enjoy working. I love to start a project and watch how it turns out. I do may kinds of odd jobs including lawn mowing, snow removal, some mechanical work including, oil changes, brake work, all the way to engine swaps and transmission swaps. 

I enjoy doing farm work, cutting trees, brush clearing, and running tractors and other farm equipment. I was raise in a family that were self employed. My mother owned a floral and antique shop and my father was a welder and did many odd jobs. 

Additional Information

I am a fast pace worker, taking safety as a priority, and I am a fast learner. There is not to many things I can not do and if I have a question about something I ask. I have also been first-aid, and CPR certified in the past, however those certifications have expired. I am willing to complete the recertification's if needed.

Timeline

City Letter Carrier

United States Postal Service, USPS
03.2019 - 01.2023

RV Service Technician

Shoemaker RV
10.2016 - 01.2019

Forklift Driver/Order Picker

Walmart Distribution Center
01.2011 - 03.2014

Correctional Officer

Missouri Department Of Corrections
03.2003 - 01.2011

Production Line Assembly Worker

Dura Automotive Systems
03.1999 - 03.2003

High School Diploma -

Moberly Sr. High School

No Degree - Consumer Electronics, Agriculture

Moberly Area Technical Center
Zachary Jefferson