KIMBERLY GOVE
Brooklyn,NY
Summary
High achieving Sales Coworker II focused on enabling strong IKEA concepts and increasing average sales tickets. Successful at range management and optimizing sales priorities with commerciality. Able to create strong working relationships with all store functions to utilize those connections to provide customers with a successful shopping experience.
Overview
9
9
years of professional experience
Work History
Sales Coworker II
IKEA
08.2021 - Current
- Demonstrated the ability to advise customers on the best design options for all their home furnishing bedroom needs
- Built customer loyalty by engaging with and sharing my broad knowledge of all IKEA departments
- Assist my manager with my knowledge of Top 30 and 5 aces and a king to pinpoint potential sales opportunities
- Aid in various NEWS/EDS cycles for our top selling PAX family around numerous supply issues due to global and domestic stock issues
Sales Steering and Support Specialist
IKEA
01.2017 - 01.2021
- Utilize the store layout as a commercial tool and knowledge of our local market to place top 30, 5 Aces and a King and/or sales potential articles in optimal locations while maintaining IKEA commercial concepts
- Follow News and UTG timelines efficiently to allow for a smooth goods flow best achieved by making sure inventory, forecasts and SLM are precise
- Successful range change combined with an amplified focus on top 30 and high turnover articles allows for optimal sales and a full sales floor
Sales Coworker
IKEA
10.2015 - 10.2017
- Partner up with fellow co-workers in all HFBs of the store to make sure all the articles in HFB 9 were priced, displayed and in stock
- Self-motivated, with a strong sense of personal responsibility.
- Co-worker of the Year for 2017
Education
Master of Arts - Sociology
CUNY At Brooklyn College
Brooklyn, NY05-2010
Master of Arts - Sociology And Psychology
SUNY At Albany
Albany, NY05-2007
Skills
- Teamwork and collaboration
- Problem-solving
- Leadership
- Layout as a commercial tool
- News planning
- RDT
- PTAG mobile
- SALJA Pro
- iSell
- SDS
- SLM
- LIVLIG
- Power BI/GADD Analytics
In Store Projects
- HFB 4/5 full remodel 2024 - implementation
- HFB 12 Curtain/Blind remodel 2020 - planning and implementation
- HFB 12 BILLY/Display Cabinet remodel 2019 - planning and implementation
- HFB 1 full remodel 2019 - planning and implementation
Timeline
Sales Coworker II
IKEA
08.2021 - Current
Sales Steering and Support Specialist
IKEA
01.2017 - 01.2021
Sales Coworker
IKEA
10.2015 - 10.2017
Master of Arts - Sociology
CUNY At Brooklyn College
Master of Arts - Sociology And Psychology
SUNY At Albany
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