Kimberly Graves
Cape Coral,FL
Summary
Hardworking professional with over twenty years of medical experience in a variety of specialties who shares knowledge with others and improves teamwork on the unit.
Overview
24
24
years of professional experience
Work History
Intern
Lee Memorial Hospital MICU
Fort Myers, FL
06.2024 - Current
- Gained valuable experience working within the ICU, applying the concepts learned directly to relevant work situations.
- Improved patient care by assisting Registered Nurses with daily tasks and procedures.
- Administered medications under supervision, ensuring accurate dosage and timely delivery for optimal results.
- Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
Patient Access Specialist I
Lee Health Contact Center
Ft. Myers, FL
03.2022 - Current
- Answering calls from the community (40-90 per day), Scheduling OBGYN appointments for three different offices, Sending messages to office pools per clients' requests
Emergency Department, PCL
Lee Heath, Lee Memorial
Ft. Myers, FL
02.2021 - 03.2022
- Answering multi-line phones, Assisting in the coordination of ER flow, Providing clerical support for staff and clients, Acting as a liaison between staff and physicians. Calling referrals for admitted patients. Contacting on-call specialists with emergency room physicians. Providing support for clients and families as needed.
Mother-Infant Unit
Ohio Health, Riverside
Columbus, Ohio
12.2016 - 02.2021
- Unit Coordinator/ Patient Care Assistant. Personal care of post-partum clients and their infants. Vital signs of post-partum clients and their infants.
Home Health Aide
ABC STAR Home Care
Gahanna, Ohio
03.2007 - 05.2018
- Helped clients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for clients, reducing falls and accidents.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Neuro- Orbital Oculoplastic Division
OSUP
Columbus, Ohio
06.2014 - 12.2016
- Obtain client history and concerns. Updated Client medication list. Checked client vision, pressure, confrontational field, and muscle testing. Assisting in-office procedures. Cleaning and autoclaving the floor’s instruments per OSHA standards. Obtained medication prior authorizations. Completed disability paperwork for provider to sign.
Front Desk Staff
Mid Ohio Eye
Columbus, Ohio
01.2013 - 06.2014
- Open and close the office, Check clients in and out, Verify client's information in All-scripts, Scan insurance cards into Medflow, Schedule clients appointments, Collecting co-pays, Order contact lenses, Visual Field tests
Receptionist
Dr. Everhart-McDonald Physical Medicine
Columbus, Ohio
02.2011 - 01.2012
- Answering phones, scheduling appointments, rooming clients and maintaining charts, faxing EMG or consult reports to referring physicians, and collecting copays.
Unit Coordinator/Patient Care Assistant
Mt. Carmel East Hospital
Columbus, Ohio
09.2000 - 07.2010
- ER, MICU, SICU, CCU and House Float
- Improved client satisfaction by providing compassionate and attentive care.
- Assisted clients with daily living activities, resulting in increased comfort and mobility.
Unit Coordinator/ Patient Care Assistant
Nationwide Children’s Hospital
Columbus, Ohio
01.2002 - 01.2005
- Hematology Oncology Unit
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted nurses with daily client care tasks, ensuring timely and efficient medical support.
Education
BSN, RN Program - Nursing
Nova Southeastern University
Fort Myers, FL08.2024
Diploma: General Studies -
Canal Winchester High School
Canal Winchester, OH06.1998
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
References
Personal References Available Upon Request
Timeline
Intern
Lee Memorial Hospital MICU
06.2024 - Current
Patient Access Specialist I
Lee Health Contact Center
03.2022 - Current
Emergency Department, PCL
Lee Heath, Lee Memorial
02.2021 - 03.2022
Mother-Infant Unit
Ohio Health, Riverside
12.2016 - 02.2021
Neuro- Orbital Oculoplastic Division
OSUP
06.2014 - 12.2016
Front Desk Staff
Mid Ohio Eye
01.2013 - 06.2014
Receptionist
Dr. Everhart-McDonald Physical Medicine
02.2011 - 01.2012
Home Health Aide
ABC STAR Home Care
03.2007 - 05.2018
Unit Coordinator/ Patient Care Assistant
Nationwide Children’s Hospital
01.2002 - 01.2005
Unit Coordinator/Patient Care Assistant
Mt. Carmel East Hospital
09.2000 - 07.2010
BSN, RN Program - Nursing
Nova Southeastern University
Diploma: General Studies -
Canal Winchester High School