Kimberly Graves
Cape Coral,FL
Summary
Hardworking professional with over twenty years of medical experience in a variety of specialties who shares knowledge with others and improves teamwork on the unit.
Overview
24
24
years of professional experience
Work History
Intern
Lee Memorial Hospital MICU
06.2024 - Current
- Gained valuable experience working within the ICU, applying the concepts learned directly to relevant work situations.
- Improved patient care by assisting Registered Nurses with daily tasks and procedures.
- Administered medications under supervision, ensuring accurate dosage and timely delivery for optimal results.
- Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
Patient Access Specialist I
Lee Health Contact Center
03.2022 - Current
- Answering calls from the community (40-90 per day), Scheduling OBGYN appointments for three different offices, Sending messages to office pools per clients' requests
Emergency Department, PCL
Lee Heath, Lee Memorial
02.2021 - 03.2022
- Answering multi-line phones, Assisting in the coordination of ER flow, Providing clerical support for staff and clients, Acting as a liaison between staff and physicians. Calling referrals for admitted patients. Contacting on-call specialists with emergency room physicians. Providing support for clients and families as needed.
Mother-Infant Unit
Ohio Health, Riverside
12.2016 - 02.2021
- Unit Coordinator/ Patient Care Assistant. Personal care of post-partum clients and their infants. Vital signs of post-partum clients and their infants.
Home Health Aide
ABC STAR Home Care
03.2007 - 05.2018
- Helped clients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for clients, reducing falls and accidents.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Neuro- Orbital Oculoplastic Division
OSUP
06.2014 - 12.2016
- Obtain client history and concerns. Updated Client medication list. Checked client vision, pressure, confrontational field, and muscle testing. Assisting in-office procedures. Cleaning and autoclaving the floor’s instruments per OSHA standards. Obtained medication prior authorizations. Completed disability paperwork for provider to sign.
Front Desk Staff
Mid Ohio Eye
01.2013 - 06.2014
- Open and close the office, Check clients in and out, Verify client's information in All-scripts, Scan insurance cards into Medflow, Schedule clients appointments, Collecting co-pays, Order contact lenses, Visual Field tests
Receptionist
Dr. Everhart-McDonald Physical Medicine
02.2011 - 01.2012
- Answering phones, scheduling appointments, rooming clients and maintaining charts, faxing EMG or consult reports to referring physicians, and collecting copays.
Unit Coordinator/Patient Care Assistant
Mt. Carmel East Hospital
09.2000 - 07.2010
- ER, MICU, SICU, CCU and House Float
- Improved client satisfaction by providing compassionate and attentive care.
- Assisted clients with daily living activities, resulting in increased comfort and mobility.
Unit Coordinator/ Patient Care Assistant
Nationwide Children’s Hospital
01.2002 - 01.2005
- Hematology Oncology Unit
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted nurses with daily client care tasks, ensuring timely and efficient medical support.
Education
BSN, RN Program - Nursing
Nova Southeastern University
Fort Myers, FL08.2024
Diploma: General Studies -
Canal Winchester High School
Canal Winchester, OH06.1998
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
References
Personal References Available Upon Request
Timeline
Intern
Lee Memorial Hospital MICU
06.2024 - Current
Patient Access Specialist I
Lee Health Contact Center
03.2022 - Current
Emergency Department, PCL
Lee Heath, Lee Memorial
02.2021 - 03.2022
Mother-Infant Unit
Ohio Health, Riverside
12.2016 - 02.2021
Neuro- Orbital Oculoplastic Division
OSUP
06.2014 - 12.2016
Front Desk Staff
Mid Ohio Eye
01.2013 - 06.2014
Receptionist
Dr. Everhart-McDonald Physical Medicine
02.2011 - 01.2012
Home Health Aide
ABC STAR Home Care
03.2007 - 05.2018
Unit Coordinator/ Patient Care Assistant
Nationwide Children’s Hospital
01.2002 - 01.2005
Unit Coordinator/Patient Care Assistant
Mt. Carmel East Hospital
09.2000 - 07.2010
BSN, RN Program - Nursing
Nova Southeastern University
Diploma: General Studies -
Canal Winchester High School
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