Kimberly Grimaldi
Arlington,TX
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
4
4
years of professional experience
Work History
Investigation Specialist
Adult Protective Services
09.2023 - Current
- Maintained a high degree of professional ethics while handling sensitive and confidential information during investigations.
- Contributed to a positive team environment by sharing knowledge and expertise with colleagues, fostering collaborative problem-solving and informationsharing.
- Managed complex caseloads, prioritizing tasks to ensure timely completion and optimal results.
- Applied analytical skills in reviewing financial records, transactional data, and other documents to identify patterns indicative of fraudulent activity or misconduct.
- Utilized various surveillance techniques effectively in gathering crucial evidence during covert operations.
- Conducted comprehensive interviews of witnesses, suspects, and informants to gather essential information for case building.
Conservatorship Specialist II
Texas Department Of Family And Protective Services
06.2022 - 09.2023
- Preserved valuable artifacts by implementing proper conservation methods and techniques.
- Enhanced collection longevity by conducting regular condition assessments and monitoring environmental conditions.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Sales Assoicate
Nordstrom
10.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Criminal Justise
University of North Texas At Dallas
Dallas, TX12.2021
Skills
- Interview techniques
- Due diligence
- Court Testimony
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Family services
- Microsoft Office Suite
- Case Management
Languages
Spanish
Native or Bilingual
Timeline
Investigation Specialist
Adult Protective Services
09.2023 - Current
Conservatorship Specialist II
Texas Department Of Family And Protective Services
06.2022 - 09.2023
Sales Assoicate
Nordstrom
10.2020 - 06.2022
Bachelor of Science - Criminal Justise
University of North Texas At Dallas
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