Kimberly Grover
133 Union St New Milford
Summary
Dynamic professional with a proven track record at Broome DDSO, excelling in teamwork and problem-solving. Recognized for adaptability and strong organizational skills, I effectively manage multiple projects while fostering positive relationships. My computer proficiency complements my dependable nature, ensuring efficient operations in fast-paced environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
20
20
years of professional experience
Work History
DA1
Broome DDSO
Binghamton, NY
08.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
DSP
Broome DDSO
Binghamton, NY
08.2006 - Current
- Supported daily hygiene needs of individuals by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep individuals bedroom clean.
- Cooked meals and assisted with eating tasks to support healthy nutrition.
- Monitored individuals overall health and well-being and noted significant changes.
- Assisted individuals with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded status and duties completed in logbooks for management.
Secretary and President
CSEA Local 449
07.2017 - 07.2025
- Maintained accurate records of correspondence and documents, enhancing organizational efficiency.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
- Developed streamlined filing systems, improving access to critical information for team members.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Managed filing system, entered data and completed other clerical tasks.
- Developed comprehensive training programs for union leadership and staff.
Education
High School Diploma -
Harpursville Central Schools
Harpursville, NY06-1993
Skills
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Flexible and adaptable
Dependable and responsible
Computer skills
Multitasking
Calm under pressure
Verbal communication
Organization and time management
Decision-making
Timeline
DA1
Broome DDSO
08.2021 - Current
Secretary and President
CSEA Local 449
07.2017 - 07.2025
DSP
Broome DDSO
08.2006 - Current
High School Diploma -
Harpursville Central Schools