Kimberly Guthrie
Upper Darby,PA
Summary
Compassionate phlebotomist with expertise in venipuncture and patient care, at the University of Rochester, Strong Memorial Hospital. Proven ability to enhance patient comfort and ensure accurate specimen handling, while maintaining professionalism in high-pressure situations. Strong communicator and team player dedicated to delivering exceptional service and quality results. Skilled in computer and technology. Also great customer stills and highly favored in any institution I've worked in. Bringing laughter, comfort, joy and good energy with me. There's nothing I can not do.
Overview
2
2
years of professional experience
Work History
Phlebotomist
University of Rochester, Strong Memorial Hospital
01.2025 - 09.2025
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
Sales Associate
The UPS Store Inc.
10.2024 - 01.2025
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
The UPS Store Inc.
01.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers and provided outstanding customer service.
Seasonal Remodeling Crew Member
Walmart
07.2023 - 10.2023
- Collaborated with team members to complete projects on time.
- Reduced safety incidents through diligent adherence to safety protocols during all remodeling tasks.
- Ensured timely completion of assigned tasks while maintaining high-quality standards throughout each stage of the project.
- Supported overall team success by assisting other crew members as needed.
Education
High School Diploma -
Irwin High School
Montego-Bay, Saint James, Jamaica08-2022
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- HIPAA compliance
- Butterfly needle technique
- Patient confidentiality
- Venipuncture expertise
- Patient support
- Blood collection techniques
- Specimen labeling procedures
- Data entry
- Quality control
- Paperwork processing
- Pediatric phlebotomy
- Specimen preparation
- Recording data
- Syringe method
- Geriatric phlebotomy
- Medical records management
- Medical office administration
- Communication
- Blood collection
- Customer service
- Attention to detail
- Time management
- Teamwork and collaboration
- Multitasking Abilities
- Problem-solving
- Written communication
- Analytical thinking
Timeline
Phlebotomist
University of Rochester, Strong Memorial Hospital
01.2025 - 09.2025
Sales Associate
The UPS Store Inc.
10.2024 - 01.2025
Sales Associate
The UPS Store Inc.
01.2024 - 09.2024
Seasonal Remodeling Crew Member
Walmart
07.2023 - 10.2023
High School Diploma -
Irwin High School
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