Kimberly Gutierrez
Summary
Dedicated to offering exceptional assistance to family members and patients. Skilled at coordinating tours, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Friendly, outgoing Admissions Assistant with 3 years in recruiting and performing initial screening of patients for competitive roles in skilled nursing industry. Created welcoming atmosphere when speaking with potential patients. Verifying insurance of applicants and passed relevant information on to business office.
Overview
8
8
years of professional experience
Work History
Receptionist
Citrus Nursing Center
05.2015 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained visitor log for entering and leaving facility for security purposes.
- Routed incoming mail and messages to relevant personnel without delay.
Accounts Payable Clerk
Citrus Nursing Center
05.2015 - Current
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Supported management by processing invoices and documents with consistent on-time delivery.
Admissions Assistant
Citrus Nursing Center
05.2015 - Current
- Assisted patient or responsible party's with admissions packet and served as point of contact throughout admissions process.
- Answered phones, called prospects and handled initial email contacts for possible admits.
- Built and maintained excellent case manager relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Led tours of facility for potential patient and families to highlight features and benefits of a skilled nursing facility.
- Helped with making sure rooms are ready and tidy for when patient admits.
- Address any patients concerns upon admission
Education
Certified Nurse Assistant - Nursing
Edutrack
3050 Saturn St Unit 201 Brea, CA 9282102.2023
High School Diploma -
Chaffey High School
Ontario, CA05.2011
Skills
- Reception Desk Management
- Proficient computer skills
- Multi-Line Telephone Systems
- Strategic Planning
- Call Answering and Routing
- Bilingual (Spanish)
Timeline
Receptionist
Citrus Nursing Center
05.2015 - Current
Accounts Payable Clerk
Citrus Nursing Center
05.2015 - Current
Admissions Assistant
Citrus Nursing Center
05.2015 - Current
Certified Nurse Assistant - Nursing
Edutrack
High School Diploma -
Chaffey High School
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