Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KIMBERLY GUZMAN

San Tan Valley,AZ

Summary

Ambitious and dedicated recent graduate with a B.S. in Criminology and Criminal Justice. Thrilled to begin a career in law enforcement and eager to apply my education and passion for problem-solving to contribute to the field. Motivated to grow, learn, and make a meaningful impact in the pursuit of justice.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

Amazon
05.2023 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.

Program Leader/ Front Desk

Escalante Community Center
09.2022 - 05.2023
  • Fostered a supportive environment for teens and youth members
  • Mentored youth, and encouraged decision-making and leadership skills, Assisted with administrative tasks such as filing, data entry, and preparing reports as needed
  • Supervised childcare workers and oversaw facilities to meet state requirements for education and training.
  • Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly. Implemented well-received activities and events.

Cashier/ Customer Service

Sunshine Acres Children’s Home
06.2020 - 09.2022
  • Accurately process payments, provided excellent customer service
  • Facilitated smooth transitions during periods of organizational change by remaining adaptable and open-minded when implementing new processes.
  • Collected, arranged, and input information into database system.

Education

Bachelor of Science - Criminology and Criminal Justice

Arizona State University
Downtown Phoenix, Az
12.2024

Skills

  • Technical: Proficient in using Microsoft, Mac, HP, and Google Docs/Word
  • Communication: gained through studies, customer service training, and presentation
  • Management: demonstrates organization, prioritization, time, and project management skills
  • Order picking skills, Order accuracy
  • Attention to detail, Teamwork and collaboration
  • Willing to learn

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Associate

Amazon
05.2023 - Current

Program Leader/ Front Desk

Escalante Community Center
09.2022 - 05.2023

Cashier/ Customer Service

Sunshine Acres Children’s Home
06.2020 - 09.2022

Bachelor of Science - Criminology and Criminal Justice

Arizona State University

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