Kimberly Haggard
Lewisville,TX
Summary
Proven performer at Red Lobster Restaurant, adept in customer service and cash handling, I excelled in maintaining high service standards during peak hours. My ability to foster team collaboration and my hospitality service expertise significantly enhanced guest satisfaction. Achievements include building strong relationships with regulars and effectively managing high-pressure situations.
Overview
4
4
years of professional experience
Work History
Waitress/ Sales
Red Lobster Restaurant
01.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
Diploma -
Grapevine High School
Grapevine, TX05.1987
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Hospitality service expertise
Timeline
Waitress/ Sales
Red Lobster Restaurant
01.2021 - Current
Diploma -
Grapevine High School
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