Kimberly Hall

• Processed customer transactions accurately and efficiently.
• Assisted customers with inquiries, providing product information and support.
• Maintained cash drawer, ensuring accurate balance throughout shifts.
• Collaborated with team members to enhance customer service experience.
• Implemented banking procedures to ensure compliance and security measures.
• Engaged in training sessions to learn operational software and tools effectively.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Assisted with all daily needs for individuals of special needs.

• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Assisted with daily living activities, running errands, and household chores.
• Monitored clients' overall health and well-being and noted significant changes.
• Provided compassionate and patient-focused care to cultivate well-being.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Transported clients to and from medical appointments with safety and efficiency.
• Recorded status and duties completed in logbooks for management.

• Resolved customer issues promptly, strengthening client relationships and fostering trust in services provided.
• Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
• Collaborated with team members to achieve branch sales targets and enhance overall productivity.
• Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
• Boosted referral rates by actively promoting bank products during routine interactions with customers.
• Maintained friendly and professional customer interactions.
• Assisted customers with banking needs and inquiries.
• Executed wire transfers, stop payments and account transfers.
• Monitored and verified suspicious activity on customer accounts.