Kimberly Harris
Bloomington,IL
Summary
Experienced and Certified Medical Assistant/Nursing Assistant with a strong background in clinical care and ICU. Holds a Clinical Certified Medical Assistant (NHA) certification, Certified Nursing Assistant qualification, and CPR Certification from the American Red Cross. Recognized for providing excellent customer service and displaying exceptional multitasking abilities. A dedicated team player with a strong work ethic, adaptability, and versatility. Ambitious and reliable, authorized to work in the US for any employer.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Patient Care Guide (CCMA)
OSF OnCall Urgent Care
Bloomington, IL
04.2025 - Current
- Guided patients through care processes, ensuring clear communication and understanding of services.
- Coordinated patient flow, optimizing wait times and enhancing overall patient experience.
- Assisted in training new staff on operational procedures and customer service standards.
- Administered patient care procedures in accordance with established protocols.
- Assisted providers with examinations and minor surgical procedures effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
MICU CNA/UNIT SECRETARY
Franciscan Missionaries of Our Lady Health System
Jackson, MS
08.2021 - 04.2025
- Managed and maintained patient records, ensuring accuracy and confidentiality
- Scheduled appointments, procedures, and consultations for patients in a timely manner
- Coordinated communication between healthcare providers, patients, and families to ensure effective care delivery
- Collaborated with nursing staff to coordinate patient transfers within the hospital or to other facilities
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Followed infection control protocols to prevent the spread of diseases within the healthcare facility
- Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
- Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
- Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
- Escorted patients safely throughout the facility during transfers or appointments outside their rooms
- Provided emotional support to residents and their families during difficult times, such as end-of-life care
Certified Clinical Medical Assistant (CCMA)
University of Mississippi Medical Center Otorhinolaryngology Clinic
Jackson, MS
12.2019 - 08.2021
- Lead CMA
- Assist with training of new employees
- Escort patients to examination and procedure rooms
- Patient Charting, recording medical history, vitals and test results via EMR (EPIC)
- Prepare and administer medication as directed by the physicians
- Explain treatment procedures, medications, diets and physicians' instructions to patients
- Collect laboratory specimens, log the specimens, and prepare them for testing
- Decontaminate and sterilize instruments via Autoclave, dispose of contaminated supplies
- Setup sterile procedure trays and assist physicians with procedures
Certified Clinical Medical Assistant
Advocate Medical Group Otorhinolaryngology and Pediatrics
Bloomington, IL
09.2017 - 12.2019
- Float PRN (Neurology and Endocrinology)
- Pediatric telephone triage
- Escort patients to examination and procedure rooms
- Patient Charting, recording medical history, vitals and test results via EMR (Clinicare and EPIC)
- Prepare and administer medication as directed by the physicians
- Explain treatment procedures, medications, diets and physicians' instructions to patients
- Authorize drug refills and provide prescription information to pharmacies
- Collect laboratory specimens, log the specimens, and prepare them for testing
- Decontaminate and sterilize instruments via Autoclave, dispose of contaminated supplies
- Setup sterile procedure trays and assist physicians with procedures
- Operate equipment to administer diagnostic tests
- Suture Removal
- Venipuncture
- Change dressings on wounds
- Assist with training of new employees
Certified Clinical Medical Assistant
Premier Medical Group, Dr Chalian and Dr Leak Urology
Bloomington, IL
09.2017 - 04.2018
- Prepare treatment rooms for patient examinations
- Escort patients to examination and procedure rooms
- Patient Charting, recording medical history, vitals and test results via EMR (E-Clinical)
- Prepare and administer medication as directed by the physicians
- Explain treatment procedures, medications, diets and physicians' instructions to patients
- Authorize drug refills and provide prescription information to pharmacies
- Collect laboratory specimens, log the specimens, and prepare them for testing
- Patient Catheterization
- Clean and sterilize instruments, dispose of contaminated supplies
- Setup sterile procedure trays and assist physicians with procedures
- Schedule patient procedures
- Operate equipment to administer diagnostic tests
- Change dressings on wounds
- Assist with training of new employees
Childcare Provider
In Home Childcare
Bloomington, IL
06.2012 - 09.2017
- Care for children ages 6 weeks to 8 years old
- Care for child with Myotonic Muscular Dystrophy
- Gastric Feeding Tube, 2009 to 2013
- Schedule and accompany her on routine doctor and specialist visits
- Aid in Physical and Occupational Therapy
- Aid in Individualized Education Program
Underwriting Service Assistant
State Farm Insurance Company
Bloomington, IL
09.1997 - 05.2012
- Provide customer service to Policyholders, Agents and/or other third parties
- Participate in a mentoring relationship with supervisor to explore ways to demonstrate leadership abilities in current Underwriting support role
- Lead various team building exercises to contribute to the development of self, peers and agency partners to establish effective and professional relationships
Education
Associate's Degree - Nursing Prep in General Education
Heartland Community College
Normal, IL02-2025
Associate's degree - Nursing Prep/General Education
Holmes Community College
Ridgeland, MS12-2024
Nursing Assistant Certification -
Carepaks Health Services
Normal, IL07-2019
Medical Assistant Certification -
Heartland Community College
Normal, IL06-2017
Bachelor's - Business Project Management
American InterContinental University
Hoffman Estates, IL06-2008
High School Diploma -
Bloomington High School
Bloomington, IL06-1998
Skills
- Patient-centered care
- Vital signs collection/monitoring
- Aseptic techniques
- Sterile technique proficiency
- Instrument sterilization
- Safe sharps disposal
- Infection control protocols/practices
- Proficient in multiple EMR systems
- Electronic chart management
- Experienced with Microsoft 365 applications
- Injection technique proficiency
- Effective time management
- Compassion and empathy
- HIPAA compliance
- Detail-oriented approach
- Maintaining confidentiality
- End-of-life care
- Complex Problem-solving
- Wound care
- Critical thinking
- Multitasking and organization
- Team collaboration
- Patient advocacy
Certification
- Certified Nursing Assistant, 07/19, 02/27
- BLS/CPR Certification, 06/17, 07/27
- Clinical Certified Medical Assistant, 06/17, 06/27
Timeline
Patient Care Guide (CCMA)
OSF OnCall Urgent Care
04.2025 - Current
MICU CNA/UNIT SECRETARY
Franciscan Missionaries of Our Lady Health System
08.2021 - 04.2025
Certified Clinical Medical Assistant (CCMA)
University of Mississippi Medical Center Otorhinolaryngology Clinic
12.2019 - 08.2021
Certified Clinical Medical Assistant
Advocate Medical Group Otorhinolaryngology and Pediatrics
09.2017 - 12.2019
Certified Clinical Medical Assistant
Premier Medical Group, Dr Chalian and Dr Leak Urology
09.2017 - 04.2018
Childcare Provider
In Home Childcare
06.2012 - 09.2017
Underwriting Service Assistant
State Farm Insurance Company
09.1997 - 05.2012
Associate's degree - Nursing Prep/General Education
Holmes Community College
Nursing Assistant Certification -
Carepaks Health Services
Medical Assistant Certification -
Heartland Community College
Bachelor's - Business Project Management
American InterContinental University
High School Diploma -
Bloomington High School
Associate's Degree - Nursing Prep in General Education
Heartland Community College