Kimberly Hawkins
Summary
[Job title] with [Number] years experience. Areas of expertise include [Skills].
Experienced [job title] professional with strong leadership and relationship-building skills.
Overview
7
7
years of professional experience
Work History
Lead tech environmental services
Carti Cancer Center
8901 Cartiway
10.2024 - Current
- Supervised and trained junior technicians on equipment maintenance procedures.
- Implemented quality control processes to enhance operational efficiency.
- Diagnosed and resolved technical issues in complex machinery systems.
- Coordinated workflow schedules to optimize team productivity and resource allocation.
- Resolved guest complaints professionally, enhancing overall service quality and experience.
- Implemented inventory management systems for cleaning supplies, reducing waste and costs.
- Collaborated with management to create strategies for improving housekeeping efficiency.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Communicated repair needs to maintenance staff.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Environmental Service
UAMS - University of Arkansas for Medical Sciences
Little Rock, AR
10.2018 - Current
In charge of keeping floors clean in Biomedical research building.
Education
High School Diploma - undefined
Central High School
1990
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Team collaboration
- Decision-making
- Work orders
- Attention to detail
- Vacuuming and sweeping
- Sweeping and mopping
- Trash collection
- Window cleaning
- Workplace safety compliance
- Problem-solving
- Team building
- Strong work ethic
- Dusting furniture
- Room preparation
- Customer service
Timeline
Lead tech environmental services
Carti Cancer Center
10.2024 - Current
Environmental Service
UAMS - University of Arkansas for Medical Sciences
10.2018 - Current
High School Diploma - undefined
Central High School