Yoana Alcaraz
El Nido,CA
Summary
Bilingual Environmental Services Tech with years of experience. Meticulous attention to detail in maintaining cleanliness and order. Proficient in using various cleaning equipment and techniques. Efficient in time management to prioritize and complete tasks effectively. Fast Learner. Successful at working with teams or alone, prioritizing tasks and following directions. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Knowledge of deep firm cleaning, terminal cleaning, sanitation, and office cleaning.
Overview
9
9
years of professional experience
Work History
Environmental Services Tech
Mercy Medical Center
Merced, CA
06.2021 - Current
- Disinfecting patent rooms and restrooms from top to bottom
- Cleaning patient rooms, restrooms, breakrooms, waiting rooms, nurses stations, offices
- Vacuum, mop, clean carpets, elevators, Cleaning windows, mirrors,
- High and low dusting, and checking for cobwebs
- Use the chariot to clean floors
- Sanitize open areas and terminal cleaning
- Cleaned windows inside and outside using ladders or scaffolding when necessary.
- Performed regular inspections of assigned areas for cleanliness and sanitation, ensuring compliance with safety regulations.
- Transported hazardous waste materials to approved disposal sites in accordance with company policies and legal regulations.
- Took care of rooms before patient admission or after discharge according to changing furniture and cleaning needs.
- Maintained cleanliness and presentation of waiting area and rooms.
- Stocked supplies in restroom and other stations throughout office building.
- Greeted patients and families, maintaining facility and team professionalism with friendly support.
Housekeeper
Cornerstone Hiring Agency
Merced, CA
04.2020 - 06.2021
- Disinfecting patient rooms and restrooms
- Clean patient rooms, mop, clean carpets, High and low dust, Check for cobwebs
- Use the chariot to clean the floors
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Emptied trash receptacles throughout the property.
Production Worker
Dole Packaged Foods
Atwater, CA
06.2019 - 03.2020
- Disinfect from top to bottom open areas
- Wash and disinfect heavy machinery
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Set up and operated production machinery according to company's specific standards and protocols.
- Kept operations area neat and orderly to minimize obstacles.
- Sorted and packaged products to prepare for processing or shipment.
- Cleaned up work area at end of shift to maintain safe working environment.
Babysitter
Access Child Care
Merced, CA
06.2017 - 01.2019
- Disinfect from top to bottom open areas
- Responsibly watched children while parents were out.
- Ensuring the safety and well-being of the children at all times
- Following the parents instructions and routines
- Preparing meals and the snacks for the children
- Assisting with homework or educational activities
- Organized various activities, games, crafts and outings to keep children entertained.
- Handling any emergencies or unexpected situations calmly and responsibly
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
In Home Provider
IHSS Adult Services Program
Merced, CA
05.2017 - 05.2018
- Cleaning and disinfecting their home
- Performed light housekeeping duties such as laundry, dishwashing, vacuuming, high and low dusting, and mopping floors.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisting in preparing meals
- Assisted clients with bathing, dressing and incontinence care.
- Assist with mobility, and transfers
- Medication management
- Transported clients to appointments or outings using a reliable vehicle in accordance with safety standards.
- Helped clients stay happy and healthy by providing mental and emotional support.
Host
Lake Tulloch Campground and Marina
El Nido, CA
05.2015 - 10.2016
- Took reservations over phone and in person.
- Check visitors in and out of marina
- Make sure everyone had right passes and had paid daily fee
- Clean and disinfect dining areas and restrooms
- Inspect cabins before check in and checkout to ensure refund of deposit
- Served as point-of-contact for resolving guest complaints or special requests.
- Help visitors make their way around camp area
- Provided excellent customer service by anticipating customer needs.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
High School Diploma -
Golden Valley High School
Merced, CA06.2013
Some College (No Degree) - Completed 12 units towards Child Development
UC Merced-Extensions (2023)
Merced, CASkills
- Customer Service
- Detail-Oriented
- Interior and Exterior Cleaning
- Flexibility to adapt to changing cleaning needs and schedules
- Employee Training
- Responsible and Dependable
- Cleaning and Sanitizing
- Strong physical stamina for preforming physically demanding tasks
- Team Collaboration
- Time Management
- Work Prioritization
- Activities Planning
- Early Childhood Development
- Infant Care
- Age-Appropriate Activities
- Social Development
- First-aid and CPR
Timeline
Environmental Services Tech
Mercy Medical Center
06.2021 - Current
Housekeeper
Cornerstone Hiring Agency
04.2020 - 06.2021
Production Worker
Dole Packaged Foods
06.2019 - 03.2020
Babysitter
Access Child Care
06.2017 - 01.2019
In Home Provider
IHSS Adult Services Program
05.2017 - 05.2018
Host
Lake Tulloch Campground and Marina
05.2015 - 10.2016
High School Diploma -
Golden Valley High School
Some College (No Degree) - Completed 12 units towards Child Development
UC Merced-Extensions (2023)
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