Kimberly Heath
Louisville,KY
Summary
Dependable and adaptable professional with strong communication skills. Experienced in fostering teamwork and collaboration to enhance operations and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Little Flock Preschool
Little Flock Baptist Church
Shepherdsville, KY
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Stay at Home Parent
Myself
Louisville, KY
03.2020 - 08.2023
- Managed daily schedules and activities to ensure balanced development and engagement.
- Developed educational programs tailored to individual learning styles and interests.
- Coordinated meal planning and preparation, fostering healthy eating habits.
- Implemented behavior management strategies to promote positive social interactions.
- Mentored children in life skills, promoting independence and responsibility.
- Monitored children's activities to verify safety and wellbeing.
- Encouraged children's emotional and social development.
- Assisted in potty training and toilet hygiene.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Photographer
JC Penny Portrait Studio
Louisville, KY
08.2018 - 03.2020
- Captured high-quality portraits in diverse settings to meet customer preferences and studio standards.
- Collaborated with clients to plan and execute themed photo sessions, enhancing overall experience.
- Managed digital assets through editing software, ensuring timely delivery of final images to clients.
- Trained junior photographers on studio equipment and best practices for capturing compelling images.
- Streamlined workflow processes, resulting in improved efficiency during busy portrait sessions.
- Digitally edited photos to enhance appearance.
Portrait Studio Manager
CPI
Louisville, KY
04.2001 - 04.2013
- Led team to deliver high-quality portrait sessions, enhancing customer satisfaction and retention.
- Streamlined studio operations by implementing efficient scheduling and workflow processes.
- Trained new staff on portrait techniques and studio equipment usage to ensure consistent quality.
- Developed marketing strategies that increased studio visibility and client engagement through social media platforms.
- Coordinated promotional events to attract new clients, resulting in increased foot traffic to the studio.
- Developed strong relationships with clients to encourage repeat business and referrals.
- Maintained a clean and organized workspace, ensuring a professional environment for both staff and clients at all times.
- Oversaw training programs for new hires, ensuring they were fully prepared to deliver exceptional service in line with the studio''s standards of excellence.
- Developed strong relationships with clients through excellent communication skills and attentive customer service.
- Enhanced team productivity by providing clear expectations, guidance, and constructive feedback to staff members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Led monthly team meetings focused on celebrating successes, identifying areas for improvement, sharing best practices, and discussing upcoming studio events or promotions.
Education
High School Diploma -
Adair County High
Columbia, KY05-1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Verbal communication
- Problem resolution
Languages
English
Timeline
Little Flock Preschool
Little Flock Baptist Church
08.2023 - Current
Stay at Home Parent
Myself
03.2020 - 08.2023
Photographer
JC Penny Portrait Studio
08.2018 - 03.2020
Portrait Studio Manager
CPI
04.2001 - 04.2013
High School Diploma -
Adair County High