Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Herrera

Salem,OR

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
Certification

Work History

Server/Expo

Wild Pear Restaurant
Salem, OR
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Prepared drinks according to standard recipes.
  • Provided excellent customer service to ensure satisfaction.

Server/Bartender

Acme Cafe
Salem, OR
  • Served food and beverages to patrons and confirmed complete orders.
  • Addressed complaints to kitchen staff and served replacement items.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Explained menu items, describing ingredients and cooking methods upon request.

Server

McGrath's Fish House
Salem, OR
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served food and beverages to patrons and confirmed complete orders.
  • Delivered food orders promptly and courteously.

Bartender/Server

North 3rd
Stayton, OR
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Greeted frequent visitors by name and explained new promotions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Education

Associate of Applied Science - Criminal Justice

Chemeketa Community College
Salem, OR

Skills

  • Table Setting
  • Food Inspection
  • Food Running
  • Food Delivery
  • Safe Food Handling
  • Beverage Preparation
  • Menu Knowledge
  • Positive and Professional
  • Strong Work Ethic
  • Dish Preparation
  • Exceptional Customer Service
  • High-Volume Dining

Certification

  • Current OLCC and Food Handler's

Timeline

Server/Expo

Wild Pear Restaurant

Server/Bartender

Acme Cafe

Server

McGrath's Fish House

Bartender/Server

North 3rd

Associate of Applied Science - Criminal Justice

Chemeketa Community College

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Kimberly Herrera