Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Herrera

Payson,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Cage/Vault Cashier

Mazatzal Hotel and Casino
09.2024 - Current
  • Continuously stayed informed on industry trends and best practices in cash handling, applying this knowledge to enhance overall cage/vault operations.
  • Utilized excellent organizational skills in maintaining an orderly vault space that facilitated quick retrieval of necessary documents or resources.
  • Conducted regular audits of the vault inventory, maintaining accurate records and identifying any discrepancies promptly.

Case Manager

Terros Behavioral Health
12.2023 - Current
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Provider Services Specialist

Magellan Health/Evolent Health
08.2021 - 08.2023
  • Established strong working relationships with external partners such as insurance companies and healthcare organizations, fostering cooperation in addressing shared challenges.
  • Enhanced provider relations by addressing inquiries and resolving issues in a timely manner.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Associate of Arts - Psychology

Glendale Community College
Glendale, AZ
12-2001

Skills

  • Strong communication skills
  • Conflict resolution techniques
  • Professionalism and integrity
  • Problem-solving aptitude

Timeline

Cage/Vault Cashier

Mazatzal Hotel and Casino
09.2024 - Current

Case Manager

Terros Behavioral Health
12.2023 - Current

Provider Services Specialist

Magellan Health/Evolent Health
08.2021 - 08.2023

Associate of Arts - Psychology

Glendale Community College

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Kimberly Herrera