Kimberly Ho
Lenexa,KS
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
30
30
years of professional experience
Work History
Owner, Wedding and Event Planner
You’re Invited, LLC
Lenexa, Kansas
05.2003 - Current
- Coordinated all aspects of event planning, including venue selection, vendor management, budgeting, and timeline creation.
- Consulted with clients to understand their vision, preferences, and budget, translating ideas into actionable plans.
- Managed logistics for wedding ceremonies and event receptions, ensuring seamless execution from setup to breakdown.
- Built strong relationships with vendors (caterers, florists, photographers, DJs) to negotiate contracts and secure quality services.
- Designed and curated event themes, décor, and layouts to reflect each client’s unique style.
- Provided day-of coordination, troubleshooting issues and ensuring all events ran smoothly and on schedule.
- Maintained detailed records of expenses, contracts, and schedules using planning guides and spreadsheets.
- Supervised assistants and event staff to ensure high standards of service and professionalism.
- Skills Used: Event Management; Budgeting & Financial Planning; Vendor Relations; Creative Design & Décor; Crisis Management; Communication & Client Service
Medical Office Manager and Billing
Arthritis Specialists of Greater Kansas City
Overland Park, Kansas
10.2017 - 06.2024
- Oversaw daily operations of the medical billing department, ensuring accurate and timely submission of claims.
- Managed staff, delegated tasks, and conducted performance evaluations to maintain high productivity and compliance.
- Monitored accounts receivable, followed up on unpaid claims, and implemented strategies to reduce denials and improve collections.
- Reviewed coding accuracy and compliance with insurance guidelines, HIPAA regulations, and payer policies.
- Maintained and updated billing software systems, ensuring integration with EHR platforms and smooth data flow.
- Acted as liaison between providers, patients, and insurance companies to resolve billing issues and disputes.
- Trained new staff in billing procedures, coding updates, and regulatory changes.
- Skills Used: Medical Billing Software (Medisoft, PC-ACE); ICD-10 Coding; Insurance Verification & Claims Processing; HIPAA Compliance; Staff Supervision & Training
Program Manager
Staples Promotional Products (formerly Swingster and American Identity)
Overland Park, Kansas
09.1997 - 05.2003
- Managed end-to-end promotional product programs for corporate clients, ensuring alignment with brand standards and marketing goals.
- Oversaw product selection and customization to deliver high-impact branded merchandise.
- Developed and maintained program timelines, budgets, and performance metrics to ensure on-time and on-budget delivery.
- Acted as primary liaison between clients and internal teams to coordinate logistics, approvals, and execution.
- Led cross-functional teams including creative, procurement, and fulfillment to launch new product lines and seasonal campaigns.
- Delivered regular reporting and insights to clients on program performance, ROI, and engagement metrics.
- Skills Used: Promotional Product Strategy & Sourcing; Client Relationship Management; Project Management; Budgeting & Forecasting; Inventory & Fulfillment Oversight; Data Analysis & Reporting (Excel, Power BI)
Floor Designer
Benchmark Home Furnishings
Olathe, Kansas
05.1996 - 09.1997
- Created detailed floor plans for retail space.
- Measured and analyzed spatial dimensions to optimize traffic flow, accessibility, and visual appeal.
- Selected materials, finishes, and furnishings to align with design themes.
- Designed retail floor plans to enhance product visibility, customer experience, and sales performance.
- Skills Used: Space Planning & Layout Optimization; Interior Design Principles; Project Coordination
Education
Bachelor of Science - Merchandising of Textiles, Apparel And Furnishings
Northwest Missouri State University
Maryville, MOSkills
- Relationship management
- Small business management
- Cultivating strong partnerships
- Effective verbal communication
- Project estimating
- Staff management
- Team oversight
- Consulting
- Business administration
Timeline
Medical Office Manager and Billing
Arthritis Specialists of Greater Kansas City
10.2017 - 06.2024
Owner, Wedding and Event Planner
You’re Invited, LLC
05.2003 - Current
Program Manager
Staples Promotional Products (formerly Swingster and American Identity)
09.1997 - 05.2003
Floor Designer
Benchmark Home Furnishings
05.1996 - 09.1997
Bachelor of Science - Merchandising of Textiles, Apparel And Furnishings
Northwest Missouri State University