Kimberly Horton
Wareham High School
Wareham,MA
18
years of professional experience
Results-driven administrative assistant experienced in managing special education scheduling and maintaining confidential records. Known for enhancing communication among staff and families, contributing to improved meeting attendance and operational efficiency.
Work History
Special Education, Administrative Assistant
4 Years- Coordinate scheduling for special education teams, ensuring clear and timely communication among staff and families. Resulting in fewer "missed" and rescheduled meetings.
- Managed confidential student records, maintaining compliance with privacy regulations and school policies.
- Developed efficient filing systems for IEP documentation, improving accessibility for staff.
- Streamlined office procedures by maintaining organized filing systems and updating databases regularly.
- Built and maintained excellent relationships with staff, families and outside organizations through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with families and staff, recordkeeping, and data entry for increased efficiency.
Office Manager
2 Years 10 Months- Managed daily operations, ensuring efficient workflow and resource allocation.
- Implemented office protocols, enhancing communication and operational efficiency.
- Coordinated scheduling for classes and events, optimizing space usage and instructor availability.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Team Lead, Certified Pharmacy Technician
9 Years 2 Months- Led team to comply with pharmacy regulations and company policies.
- Fostered a collaborative team culture, improving morale and retention rates among staff members.
- Managed implementation of new pharmacy systems, ensuring seamless integration with existing operations.
- Processed and dispensed prescription medications accurately and efficiently.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma
Skills
Student record management
Family and staff communication
PowerSchool
IEP coordination
Frontline
Google Workspace
Detail Oriented
Articulate and Organized
Timeline
Special Education, Administrative Assistant
Wareham High School
08.2022 - CurrentRead More
Office Manager
Kaleidoscope of Dance and Gymnastics
05.2017 - 03.2020Read More
Team Lead, Certified Pharmacy Technician
CVS Pharmacy
03.2008 - 05.2017Read More
Wareham HIgh School
High School Diploma
Read More