Kimberly Hoseay
Southfield,MI
Summary
Skilled Production Worker offering Number years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
13
13
years of professional experience
Work History
Machine Operator Packer
Dana Inc.
Warren, MI
02.2019 - Current
- Kept production lines running smoothly and efficiently at all times.
- Maintained clean, tidy and safe working environment in packing area.
- Monitored and adjusted machine settings to maintain product quality and accuracy.
- Performed regular maintenance and cleaning of packing machinery.
- Counted and recorded finished and rejected packaged items.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
Concierge
Universal Parking
Southfield, MI
04.2013 - 12.2018
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Greeted guests upon arrival by providing warm welcome.
- Handled customer complaints to satisfy and retain guests.
- Maintained high level of professionalism and discretion when dealing with guests.
Education
Diploma - General Studies
Highland Park Community High School
Highland Park, MI05.1984
Skills
- Production Monitoring
- Material Handling
- Quality Control
- Warehouse Safety
- Item Packaging
- Product Sorting
- Package Labeling
Timeline
Machine Operator Packer
Dana Inc.
02.2019 - Current
Concierge
Universal Parking
04.2013 - 12.2018
Diploma - General Studies
Highland Park Community High School