Kimberly Hyppolite
West Palm Beach,FL
Summary
Detail-oriented Cleaning Manager with proven expertise in team building, health and safety compliance, and inventory control. Committed to enhancing operational efficiency and maintaining high cleanliness standards.
Overview
23
23
years of professional experience
Work History
Cleaning Manager
Simplified Fabricator
West Palm Beach, FL
03.2019 - 04.2020
- Supervised daily cleaning operations to ensure adherence to safety and quality standards.
- Trained and mentored staff on best practices for effective cleaning techniques.
- Developed scheduling systems to optimize workflow and resource allocation.
- Implemented inventory management procedures for cleaning supplies and equipment.
- Conducted regular inspections to maintain cleanliness and compliance with regulations.
- Collaborated with management to enhance operational processes and reduce downtime.
- Streamlined operations by coordinating schedules, delegating tasks, and monitoring staff performance for optimal productivity.
- Increased employee performance through effective supervision and training.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports, and other business documentation.
Happy Tails
Bather
West Palm Beach, FL
02.2009 - 03.2014
- Streamlined operational workflows to enhance efficiency and reduce downtime.
- Trained and mentored junior staff on best practices in service delivery.
- Implemented process improvements that increased customer satisfaction scores.
- Oversaw daily operations, ensuring adherence to safety standards and protocols.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Homemaker
Homemaker
West Palm Beach, FL
10.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Veterinary Assistant
BR.B Animal Hospital
Broward County Fl
01.2003 - 02.2013
- Assisted veterinarians in administering medications and vaccinations to animals.
- Managed patient records and ensured accurate documentation of medical histories.
- Supported surgical procedures by preparing instruments and maintaining sterile environments.
- Educated pet owners on post-operative care and general animal health practices.
- Trained new staff on clinic protocols, equipment usage, and client interaction standards.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Groomed and bathed animals to maintain hygiene and appearance.
- Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
- Prepared animals for surgery, including pre-operative care and post-operative monitoring.
- Followed safety protocols for handling animals.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Kept detailed records of animal treatments and medications.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Performed testing and completed blood counts.
Justin Barlett Animal Hospital
Veterans Hospital
West Palm Beach, FL
06.2015 - 2017
- Assisted in administering medications and vaccinations under veterinarian supervision.
- Maintained cleanliness and organization of animal care areas to ensure safety and hygiene standards.
- Supported veterinary staff in handling animals during examinations and treatments.
- Documented patient information accurately in electronic health records for efficient tracking.
- Trained new staff on proper animal handling techniques and clinic protocols, enhancing team performance.
- Developed educational materials for pet owners regarding preventive care and treatment options.
- Worked effectively in fast-paced environments.
- Led initiatives to enhance client communication, improving overall satisfaction with services provided.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Royal Palm Beach High School
West Palm Beach, FL05-2006
Skills
- Workload prioritization
- Health and safety
- Chemical handling
- Task delegation
- Scheduling
- Supply ordering
- Green cleaning techniques
- Customer service
- Waste management
- Vacuuming and sweeping
- Cleaning and sanitation
- Cleaning practices
- Customer service-focused
- Health and safety compliance
- Team building
- Staff motivation
- Guest relations
- Customer relationship management
- Inventory control
- Document control
- Teamwork
- Positive attitude
- Teamwork and collaboration
- Revenue forecasting
- Team performance management
- Quality assurance and control
- Department coordination
Languages
English
Timeline
Homemaker
Homemaker
10.2020 - Current
Cleaning Manager
Simplified Fabricator
03.2019 - 04.2020
Justin Barlett Animal Hospital
Veterans Hospital
06.2015 - 2017
Happy Tails
Bather
02.2009 - 03.2014
Veterinary Assistant
BR.B Animal Hospital
01.2003 - 02.2013
High School Diploma -
Royal Palm Beach High School