Kimberly Imes

• Conducted audits of pricing practices, identifying and recommending improvements to enhance pricing accuracy.
• Maintained and updated pricing databases, ensuring accuracy and compliance across all locations.
• Monitored compliance with laws, regulations, and company policies related to product pricing activities to mitigate risks.
• Maintained up-to-date records of all pricing changes within the organization's system.
• Maintained updated records of all recalls for regulatory reporting requirements.
• Determined requirements applying to treatment, storage, shipment and disposal of hazardous production-related waste.

• Delivered exceptional customer service by actively listening to needs and providing tailored responses.
• Processed customer transactions with accuracy and efficiency, ensuring positive shopping experiences.
• Performed daily opening and closing duties such as counting money, balancing cash drawers, and organizing paperwork.
• Verified incoming shipments against invoices, ensuring accuracy and maintaining inventory integrity.

• Resolved customer complaints in a timely manner while ensuring customer
• Trained new employees on company policies and procedures.

Coordinated with department supervisors to ensure smooth workflows and alignment on projects.

• Managed office supplies and inventory to ensure efficient operations.
• Maintained filing system for records, correspondence and other documents.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Supervised staff members, organized schedules and delegated tasks.
• Supervised daily store operations and ensured compliance with company policies.